Offer summary
Qualifications:
Bachelor's degree in Business Administration or related fields, Proficiency in customer relationship management tools, Familiarity with customer journey stages, Intermediate Excel skills for data analysis.
Key responsabilities:
- Initiate contact with clients post-contract
- Act as the main liaison between clients and project teams
- Lead meetings for contract renegotiations and renewals
- Encourage client participation in events and advocacy initiatives
- Conduct on-site visits to high-profile clients
- Develop personalized action plans based on key indicators