Your mission
Hey there and welcome to your new Opportunity with us.
Being a Technical Solution Manager Utility PV (ESS) is an exciting task, since you are the superhero our clients need. You know what setup of our solutions will satisfy their needs, therefore, these here are your most important tasks:
Being a Technical Solution Manager Utility PV (ESS) is an exciting task, since you are the superhero our clients need. You know what setup of our solutions will satisfy their needs, therefore, these here are your most important tasks:
- Technical support of customers regarding Sungrowâs PV utility solutions for providing a major contribution to achieve Sungrowâs sales targets in the PV utility market.
- Supplementary first level technical support regarding Sungrow's ESS utility solutions for PV/ESS hybrid customers.
- Maintain, develop and strengthen customer relationship in collaboration with account management by providing a high quality of technical support that meets customerâs demands and expectations.
- Meet customers on a regular basis, personally and online, for technical presentations, workshops and trainings as well as project specific technical alignments.
- Support account management with all technical questions and customized offer preparations.
- Support RFQs and tenders by reviewing the requirements and delivering the required technical input.
- Preparation of technical offers, coordination of system configurations, technical contract negotiations and compilation of product and project documentation.
- Interface closely with R&D and Product Management in HQ.
- Manage local documentations, certifications and knowledge data base and represent Sungrow in exhibitions.
- Provide proactive input to Sungrowâs roadmap of new product developments based on technical knowledge and understanding of the competitive landscape.
- Frequent benchmarking of our products against competition and monitoring of market development.