About us:
DEUNA, a rapidly growing SaaS startup, is revolutionizing the e-commerce landscape in LATAM by solving the most pressing challenges faced by businesses today:customer conversion, payment acceptance, and fraud prevention with a single integration.
With a recently announced $30M USD Series A funding, we operate in 5 LATAM countries and are on the lookout for exceptional talent to join our team and continue driving our success.
Responsibilities:
- Deeply engage with clients and stakeholders to identify requirements, define product features in a fine-grained and technical approach to work closely with development teams to get those products in the hands of our merchants.
- Translate product’s strategy into detailed requirements for prototype construction and final product development
- Client Interaction and Support: Provide excellent client support, manage expectations, and maintain strong relationships with clients, ensuring their needs are met.
- Support engineering team to solve deep technical problems, build innovative solutions, and to ensure that customer satisfaction goals are met on time.Help define the e-commerce plugins product vision, roadmap, and strategy.
- Lead cross-functional teams to coordinate product development, releases, and performance trackingEnsure that backlog and prioritization is aligned with the client pipeline and company strategy.
- Deeply engage with the engineering and QA team to align that the development and automation testing are meeting the acceptance criteria
Qualifications:
- Technical understanding of payment behaviors such as AUTH, SALE, CAPTURE, VOID, REFUND, REVERSAL, 3DS, MCI, MSI
- Detailed understand of how different sort of payments work (Credits cards, Bank based, Pix) across LatAm ex: Mexico, Colombia, Ecuador etc.
- Capability to read and understand API payment connectivity specifications and translate that into requirements for the engineering team
- Technical in nature, with the capacity to understand JSON, Webhooks
- Familiar with tools such as Google sheets, JIRA
- Understanding of Scrum and willing to write clear user stories and acceptance criteria
- Understands and drives priorities
- +3 YOE working on integrating payments-
What will you find when you join DEUNA?
A multicultural team distributed throughout LATAM
Dynamism, agility and constant innovation
Being part of a high-impact solution for an entire region
The best tools and technology to operate
Being part of the startup culture. We are in full expansion!
Incredible team
Benefits
Hybrid modality 🖥️
Vacations and personal days 🏝️
Economic support for internet and cell phone line📱
We all own DEUNA, we offer stock options 💸
Multidisciplinary, diverse and dynamic team 🧡
Be part of a dynamic team that's transforming the e-commerce landscape in LATAM.
Join us at DEUNA!
