Staff Systems Engineer

About Nu

Nu is the world’s largest digital banking platform outside of Asia, serving over 105 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. Nu’s impact has been recognized in multiple awards, including Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks. Learn more: https://international.nubank.com.br/careers/

Engineering at Nubank

We strive for state-of-the-art software development practices that currently include a variety of technologies, such as Clojure, Datomic, Kafka, Flink, Java, Spark, Scala and AWS infrastructure. While we value candidates who are familiar with them, we are also confident that software engineers who are interested in joining Nubank will be able to learn from our team.

At Nubank, one of our engineering principles is "Leverage Through Platforms". We build platforms that are customer-focused, product-driven, and designed for simplicity and usability. We believe in creating platforms that are demonstrably easier to leverage and outperform on value, cost, and experience than it would be to build a custom solution. Our platforms are built from working code solving real business needs, and we structure our teams to include all the necessary roles to ensure ownership and success.

About the position:

The Cloud Network Engineer will work along the Cloud Network Engineering team, working with Cloud Network and Software engineers, among other cross-functional roles. Working on different projects, with end-to-end accountability for the cloud network lifecycle connectivity infrastructure of Nubank’s complex topology.

As a Cloud Network in the Foundation BU, we expect you to demonstrate the following:

• Have CCIE or equivalent experience, meaning that you are comfortable in designing, building, implementing, maintaining, and troubleshooting complex networking infrastructures;
• PCI CSS experience considering the network security aspects of it;
• Design customized solutions as required to support business objectives, wherever applicable;
• Execute high-level and low-level design for connectivity patterns for cloud network environments, considering multi-account and multi-cloud needs;
• Support the Cloud Network topology, including troubleshooting incidents promptly, handling network changes, and participating in problem management processes including root cause analysis, and configuration management;
• Provide a reliable and stable infrastructure via best practices, standards, simplified support models, automated processes, operational excellence, and outstanding customer satisfaction;
• Have the ability to be data-driven before committing to a solution, taking relevant aspects like stability, reliability, scalability, and costs into account;
• Effective monitoring, implement a robust control and delivery of solutions services to identify issues proactively within the agreed SLAs using different methodologies, tools, and processes;
• Have the ability to document the work to both gather the buy-in from cross-teams on the solution as to document the final committed solution;
• Experience with OS and/or development for infrastructure (eg.: Linux, shell scripts);
• Some level of coding skills and/or willingness to learn software development at a basic level;
• Has experience and enjoy working with Infrastructure as Code tools;

You will fit well if

• Has solid troubleshooting and debugging skills with a passion for working creatively and analytically in a problem-solving environment with continuous improvement;
• Has the ability to analyze complex data and develop innovative solutions;
• Has the ability to take ownership of, and focus on critical initiatives;
• Proven ability to successfully collaborate on a team;
• Communicates well, likes sharing knowledge, and has an openness to feedback;
• Has the ability to navigate in ambiguous environments being able to develop clear strategies and influence others to take appropriate risks into account;
• Validates ideas and collaborates with in-house engineers and developers to promote creative solutions;
• Has the ability to collaborate with customers when necessary to fulfill deliverables;
• Discuss with vendors on new product offerings, have familiarity with buy vs build approaches, evaluating new products and technologies;
• Has communication proficiency in facilitating clear and consistent understanding across time zones/language boundaries;

What we have to offer

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• Extended maternity and paternity leaves 
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance

Nu Way of Working 

This is a Full Remote job opening with the option to visit the US office whenever you would like.