Production Team Adminstrator - Immigration Law Firm at Dalal & Mehta, LLC

Production Team Administrator – Dalal & Mehta Law Firm (Remote)

About Us
Dalal & Mehta Immigration Law Firm is a client-focused, virtual law firm based in New Jersey, serving clients across the U.S. and internationally. Our mission is to provide exceptional legal services while creating a supportive and efficient work environment. We are seeking a Production Team Administrator to oversee and streamline the responsibilities of our production team, ensuring timely and effective operations.

Position Title:
Production Team Administrator

Responsibilities:
As the Production Team Administrator, you will take ownership of overseeing the team’s day-to-day responsibilities, ensuring high standards of efficiency and professionalism. Key duties include:

1. Managing calls with existing clients to provide updates and ensure client satisfaction.
2. Handling email correspondence promptly and accurately.
3. Coordinating client onboardings to ensure a seamless experience.
4. Overseeing the conversion of cases into the CRM.
5. Collaborating with paralegals to manage case deadlines and ensure timely submission of packets.
6. Managing and monitoring WhatsApp communications with clients and team members.
7. Preparing financial summaries and reports.
8. Generating and analyzing reports for performance insights that are monthly, quarterly, and yearly reviews.
9. Cross-checking daily incoming mail for accuracy and follow-up if there are needed instructions from the Immigration agencies.
10. Conducting outgoing calls to clients for case updates.
11. Facilitating document collection from clients and ensuring proper filing.
12. Organizing hearings and coordinating the firm calendar with other adminstrators.
13. Cross-checking case progress handled by contract attorneys and paralegals for case progress and delivery.
14. Leading weekly case meetings with paralegals to ensure alignment with production team deadlines.
15. Monitoring weekly paralegal performance metrics and providing feedback to CEO and generating monthly reports based on this data.
16. Coordinating collection of payment plan payments from clients.
17. Discussing new cases from existing clients with sales/reception team to ensure proper follow-up.
18. Managing miscellaneous tasks, including emergency meetings and ad-hoc reports.

Qualifications:
We are looking for a highly organized, detail-oriented professional with strong leadership skills and the ability to work in a remote environment. The ideal candidate will have:

• Proven experience in an administrative or supervisory role (legal field preferred).
• Exceptional organizational and multitasking abilities.
• Strong communication skills, both written and verbal.
• Proficiency in case management systems, Microsoft Office, and virtual communication tools.
• Ability to manage multiple priorities and deadlines with attention to detail.
• A proactive and solutions-oriented approach to problem-solving.
• Experience in immigration law or legal operations is a plus.

What We Offer:

• Fully remote position with flexible work arrangements.
• Opportunity to work with a dynamic and supportive team.
• Competitive salary and benefits package.
• Professional development opportunities.
• A role where you can make a significant impact on the team’s efficiency and client satisfaction.

How to Apply:
If you are an organized and motivated professional ready to contribute to a fast-paced, client-focused law firm, we’d love to hear from you! Please submit your resume and a cover letter detailing your qualifications and interest to [insert application email].

Join Our Team:
Be part of a law firm that values excellence, teamwork, and innovation. Apply today to help us deliver outstanding results to our clients while advancing your career in the legal field!