Pediatric Coach II - Health Care Quality Division - Full Time - Days - Population Health

Location:

Work from home (Pennsylvania)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

Yes

Job Summary:

The Pediatric Coach is responsible for the provision of services through the Pediatric Complex Care Resource Centers (PCCRC). The Pediatric Coach will support caregivers in the non-medical aspects of supporting children with medical complexities receiving in-home shift care services. Caregiver teams include parents, family members, nurses, home health aides and anyone else who may be responsible for caring for a child with medically complex needs.

Job Duties:

• Offer personalized support for caregiver teams to assist with collaboration on the child’s needs through problem solving, conflict resolution and balancing familial, social and medical goals.
• Support and empower advocacy and communication for all members of the caregiver team
• Ensure that caregiver teams have the resources necessary to be successful
• Plan and provide personalized education and training
• Schedule and facilitate regional Family Advisory Group meetings quarterly
• Recruit families/caregivers to participate in the Advisory Group for peer support and feedback on PCCRC services.
• Pediatric Coach will clearly document work performed.
• Pediatric Coach will complete required data collection per OMAP provided templates.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details:

• Full benefits (health, dental and vision) starting on day one   

• Three medical plan choices, including an expanded network for out-of-area employees and dependents  

• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)  

• Company-paid life insurance, short-term disability, and long-term disability coverage  

• 401(k) plan that includes automatic Geisinger contributions  

• Robust PTO plan in addition to six paid holidays and 32 hours of personal time per year 

• Up to $5,000 in tuition reimbursement per calendar year  

• MyHealth Rewards wellness program to improve your health while earning a financial incentive  

• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones  

• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more 

• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance 

Education:

Bachelor's Degree-Social Work (Required), Master's Degree-Social Work (Preferred)

Experience:

Minimum of 5 years-Related work experience (Required)

Certification(s) and License(s):

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.  We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.