Revenue Operations Analyst

About Us:

Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world’s largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day. 

Why work at Pacvue? 

• Be on the cutting edge - Pacvue is transforming the way brands and sellers win online.  Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations. 
• Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed. 
• Learn – from the best!  Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry’s best practices and thought leadership.  
• Grow fast – the eCommerce industry has grown fast in the past 2-3 years. Pacvue has grown even faster than most high-tech companies in the market. 

About the role:

We are looking for a highly analytical Revenue Operations Analyst to join our team. The ideal candidate will optimize sales processes, collaborate with the sales team to improve pipeline hygiene, and provide robust Salesforce support for streamlined operations. This role requires a strong understanding of sales processes, excellent communication skills, and the ability to collaborate cross-functionally.

 Responsibilities:

• Quote, Contract, and Sales Order Support: Assist the sales team by efficiently managing and processing quote, contract, and Deal entries, ensuring accuracy and adherence to company standards.
• Collaboration with Finance: Work closely with the Finance department to update and maintain Deals as necessary, ensuring all financial data and records are accurately reflected.
• Client Termination Processing: Handle terminations based on clients' contractual obligations, ensuring compliance while maintaining positive client relationships.
• Work directly with customers to provide administrative assistance, including support on customer portals and other relevant activities.
• Work in tandem with the sales team to improve pipeline hygiene, ensuring data accuracy, completeness, and consistency within Salesforce. Provide comprehensive support for Salesforce, aiding the sales team in maximizing its functionality, including data entry, troubleshooting, and ensuring alignment with sales strategies.
• Support the sales team with the tools, resources, and information needed for effective selling.
• Analyze sales data and key performance indicators (KPIs) to evaluate the performance of the sales team.
• Generate regular reports and dashboards to communicate insights.
• Enforce best practices to streamline workflows, reduce redundancies, and enhance overall efficiency.
• Enforce and ensure sales practices comply with billing and legal requirements.
• Ensure accuracy and integrity of sales data by following data and contract quality checks and validations.
• Provide training and documentation on sales processes, tools, and systems as needed.

Skills & Qualifications:

• Proven experience in Sales Operations or in a similar analytical role, 2+ yrs.
• Strong proficiency in Microsoft Office a plus.
• Experience working with CRM systems (e.g., Salesforce) and other sales-related software.
• Excellent communication skills with the ability to convey complex information clearly.
• Detail-oriented with strong organizational and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience in the technology or SaaS industry.
• Keen attention to details
• Ability to work on US and PH holidays.
• Can work with minimal supervision.

Salary and Benefits:

• $1083.33 per month
• Work-From-Home setup
• Annual bonus
• HMO for contractor plus immediate family (spouse and children) after three months of employment
• Sick leave and paid time off after three months
• Maternity/Paternity leave (applicable after six months)
• Internal training
• Days off on Sunday and Monday (PH Calendar)

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