Program Manager, People + Workplace

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

What’s the role?

We are seeking a Program Manager at the IC3 level to help run and execute key initiatives within Etsy's People & Workplace organization. This role focuses on driving complex people-related projects forward with guidance and support from senior leaders. You will be on a team responsible for implementing programs that enhance the employee experience and align with strategic organizational goals. You will collaborate with multiple teams, lead project timelines, and ensure that initiatives are delivered successfully.

This is a full-time position reporting to the Director, People Strategy, Programs & Communications. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

This role requires your presence in Etsy’s Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here.

What’s this team like at Etsy?

• We are a small, but highly visible team, distributed across multiple time zones.

• We partner regularly with senior leaders across the People + Workplace Org including colleagues in HR, Workplace, DEI, People Systems, Analytics, Compensation, L&D and Performance. We often work cross-functionally with team members in Finance, Strategy & Operations and Corporate Communications.

• We are adaptive individuals who take work from ideation to execution swiftly and with strong communication and collaboration skills.

• We link arms in our deep care of crafting an impactful and engaging employee experience.

What does the day-to-day look like?

• Lead and Manage Key Programs: Run projects and programs within the People & Workplace Org, ensuring they are delivered on time, within scope, and meet business goals.

• Support Cross-Functional Teams: Collaborate with various teams to help facilitate the delivery of programs. Act as a key point of contact for team members and stakeholders to ensure alignment and coordination.

• Define Program Goals: Support in defining program goals, scope, and success metrics. Help track progress, ensure deadlines are met, and escalate issues when needed.

• Assist in Change Management: Support senior leaders in rolling out changes, ensure proper tracking and communication of milestones, and that programs are eventually integrated into our day to day operations.

• Engage with Senior Leaders: Provide regular updates on program status to managers and directors. Ensure accountability, timely communication and issue resolution.

• Collaborate Across Teams: Facilitate communication between different departments and teams to ensure smooth execution of programs. Assist in removing roadblocks and ensuring all dependencies are met.

• Reporting & Documentation: Visualize roadmaps for teams to be able to understand where we’re headed and how they contribute. Track and report on program progress, key metrics, and deliverables. Help document program timelines, scope, and lessons learned

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• Experience: 3-5 years of program management experience, with a proven track record of managing cross-functional programs in a fast-paced environment, preferably on a People team (knowledge of key HR functions like HR Systems, Compensation & Benefits, People Analytics, Recruiting a plus)

• Program Management Skills: Ability to prioritize tasks, manage your and others’ time effectively, and drive programs to completion with guidance.

• Cross-Functional Collaboration: Comfortable collaborating across teams to align on program goals and timelines.

• Familiarity with the principles of change management and how to support teams during transitions, including retrospective facilitation.

• Strong written and verbal communication skills to keep team members informed and aligned.

• High proficiency in GSuite & Slack and experience with any PM tools is a plus.

Additional Information

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.