Job description

Our UX team is responsible for making the experience of using our platform simple, intuitive and delightful for all of our customers. We do that by helping each other deliver consistently outstanding work. We’re confident in our platform, market potential and we have big plans for the future which is why we are looking for another UX designer to join the team.

What’s the opportunity for a UX Designer at Gearset?

Join our growing and experienced UX team, laser-focused on delighting our users

You’ll own & drive the full design process from discovery through to delivery: turning research insights into ideas, designing the workflows and UI for features, getting them shipped in product releases and monitoring their success

Partner with product managers to research and understand the jobs to be done for our customers & lead user research to discover friction and unmet needs

Work closely with engineering teams to ship projects that help address customer needs and add value to the Gearset platform

This role comes with plenty of opportunity to lead the research and design for core workflows on the Gearset platform

What you’ll achieve

Working with customers to understand their needs; you’ll plan & conduct generative product research to help discover needs and uncover points of friction

Iterating on ideas, with peers, to solve those needs; you’ll share & seek feedback on work with other designers, product managers and engineers

Prototyping solutions to validate their value with users; you’ll organise & lead evaluative research with engineering teams, focusing on target users

Collaborating with teams to get the right solution shipped on our platform; you’ll work with engineers to get features into the hands of our customers

Advocate and initiate new research, design and engineering work to improve shipped projects and to shape new projects

Support your peers in the UX team; pairing and reviewing work, actively providing feedback and helping the team mature and grow

About you

You are enthusiastic about working with customers to build and deliver the right solution that empowers them and adds value to the Gearset platform

You can effectively create and communicate ideas for research and design work

Love designing simple, intuitive and delightful solutions to customer problems

Are pragmatic when it comes to design choices and make objective design decisions, always advocating for the best possible user experience

Have experience shipping products and working in a continuous development environment

Great to haves

Experience working on technical applications or developer tools

Have experience of working with hosted (SaaS) products

Salary, benefits and hours

Salary is £45,000 - £80,000 per annum depending on experience

This is a remote UK based full time opportunity, working Monday to Friday

25 days holiday plus bank holidays

Personal L&D budget of up to £1500 per year

Company Pension Plan (matching up to 5%)

Bupa health care

Life Insurance & Critical Illness cover

Flexible working hours

Free lunch in the office

Health and wellness benefits

Opportunity to join our Long Term Incentive scheme

If you think you've something special to offer, or if you've great experience but don't match every requirement, we'd still love to talk with you and learn more. We're committed to creating an inclusive environment and encourage you to apply.

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