Medical Virtual Assistant [N-NNHC]

Job Title: Medical Virtual Assistant [N-NNHC]

Position Type: Part-Time with opportunity to transition to Full Time by February

Work Hours: 8:00 AM - 5:00 PM EST

Work Days: Monday - Friday

Salary: $5 - $6 per hour (depending on experience)

About the Company

We have been providing compassionate healthcare services for over 30 years, specializing in home care for families.

Job Description

We are looking for a proactive and versatile Medical Virtual Assistant to manage a variety of administrative and healthcare-related tasks. This role involves handling communications via calls, texts, and emails, overseeing day-to-day operations, and ensuring tasks are completed efficiently.

The ideal candidate must be organized, able to take initiative, and work independently with minimal supervision. You will play a key role in streamlining operations, ensuring smooth workflows, and meeting expectations. A clear understanding of the needs and expectations of leadership is essential to ensure success in this role.

Key Responsibilities:

• Managing inbound and outbound calls, texts, and emails.
• Scheduling appointments and coordinating patient care.
• Assisting with payroll, HR Support, and document preparation.
• Supporting nurse tele-assessments, Remote Patient Monitoring, and patient care coordination.
• Overseeing operations to ensure tasks are running smoothly and efficiently.
• Managing patient records, claims processing, and insurance verification.
• Handle medical billing, make calls and follow up on missed payments.
• Handle pre-authorizations

Requirements:

• Relevant work experience.
• Strong English communication skills (written and spoken).
• Proficiency in Microsoft Office and Google Workspace.
• Proficiency in QuickBooks is preferred but not required.
• Proficiency in Alora is preferred but not required
• Reliable computer, high-speed internet (minimum 10 Mbps), mic, noise-canceling headset, and webcam.
• Minimal environmental noise during video calls.
• NBI clearance, valid ID, and short video introduction.
• No other clients during required work hours; available to meet required hours.

This role requires someone who is proactive, takes initiative, and is capable of working independently to ensure smooth operations.

Note: Interested applicants should submit an application through the link below:

Application Link: https://wkf.ms/42eyWDS

Our team will reach out to qualified applicants.