ServiceNow Developer

We are a team of technology evangelists, implementation specialists, and commercial executives with a wealth of global experience in delivering complex programs Together, we are reshaping the landscape of value creation in what we believe is a broken system Driven by our dedication to help clients achieve sustainable outcomes, we are inspired by our mission to challenge conventional norms

The Role

We are seeking a talented and driven ServiceNow Developers across ITSM, ITOM, HAM, SAM, CSM

Consultant - 4-7 years of ServiceNow Expereince

Senior Consultant – 7-8 years of ServiceNow Experience

Project Managers, Architect and BA - 6-9 Years of ServiceNow experience

In this role, you will leverage your expertise in specific ServiceNow workflow modules to design, develop, and implement solutions that help customers build a more resilient operational environment, improve user experiences and enhance customer experience.

You will work closely with cross-functional teams to deliver scalable and efficient solutions on the ServiceNow platform.

Key Responsibilities

• Design, develop, and configure solutions in ServiceNow to meet business requirements, ensuring seamless integration with other ServiceNow modules and external systems.
• Customize and develop ServiceNow applications, including Incident Management, change management, Knowledge Management, Service Discovery, Service Mapping, Event Coorelation, Case Management, Flow Designer Knowledge Management, and Request Management.
• Implement and configure workflows, business rules, UI actions, UI policies, and scripts to automate processes and enhance the user experience.
• Work closely with functional teams (e.g., Business Analysts, Project Managers) to understand customer requirements and deliver solutions that address business needs.
• Troubleshoot and resolve issues related to ServiceNow instance and applications, ensuring minimal disruption to business operations.
• Participate in the full software development lifecycle (SDLC), from design and development to deployment and post-production support.
• Collaborate with ServiceNow administrators, developers, and architects to implement best practices and ensure the platform's stability, scalability, and security.
• Ensure data integrity, security, and compliance with internal and external regulations.
• Provide technical expertise and mentorship to junior developers and team members.
• Assist with system upgrades, patches, and new releases, ensuring minimal impact on business operations.
  
  

Ideal Profile

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• Proven hands on experience in any of the ServiceNow competencies as Developer/ Architect/ Project Manager.
• Strong understanding of ServiceNow platform architecture, scripting languages (JavaScript, GlideScript), and web technologies (HTML, CSS, REST, SOAP).
• Experience with Flow Designer, IntegrationHub, and other ServiceNow development tools.
• Experience with ServiceNow integrations with third-party applications and APIs.
• Strong problem-solving skills and the ability to troubleshoot and debug complex issues.
• ServiceNow Certified Developers preferred.
• Experience with Agile development methodologies is a plus.
• Excellent communication skills and the ability to work collaboratively with cross-functional teams.
  
  

What's on Offer?

• Great work environment
• Excellent career development opportunities
• Flexible working options