We are currently seeking an individual interested in expanding their insurance career in Ocean Cargo claims handling, while working closely with a team of individuals with varied backgrounds and experiences. You will also learn how to effectively manage your claims caseload from assignment through resolution, and in accordance with Zurich’s best practices and authority limits. This role will report to one of the following Zurich offices: California and Texas.
This is an opportunity to develop your technical skill set in policy interpretation and coverage analysis. In this role, you will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers and brokers to provide a quality claims experience.
At Zurich North America (ZNA), the Marine Claims organization is dedicated to helping our customers mitigate commercial property and business interruption losses related to structural building damages and content losses as a result of weather events, theft, water or flood damages, and vandalism. Our purpose is to get our customers back on their feet and operational as quickly as possible.
Here is what you can expect as a colleague of the Marine Claims team:
- Be part of an internal career path and actively participate in continuous conversations with your leadership that fosters growth into a consultative claims subject-matter-expert in commercial property claims handling
- Learn technical claims excellence and industry best practices from a team of dedicated leaders
- Interact with colleagues from diverse experience and backgrounds in a team environment
- Invest in your career development through the attainment of adjuster state licenses, or insurance designations and coursework
- Develop partnerships across organizational levels and functions
- Occasional business travel may be required.
Basic Qualifications:
- Bachelors Degree and 2 or more years of experience in the Claims or Insurance area OR
- Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Claims or Insurance area OR
- High School Diploma or Equivalent and 4 or more years of experience in the Claims or Insurance area OR
- Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area AND
- Must obtain and maintain required adjuster license(s)
- Microsoft Office experience
- Knowledge of insurance regulations, markets and products
Preferred Qualifications:
- Marine Claims experience highly preferred.
- Customer service experience
- Strong analytical, critical thinking and problem-solving skills
- Strong verbal and written communication skills
- Experience collaborating across work groups Ability to develop and maintain strong relationships
- Understands claims adjustment process and possesses ability to determine scope/exposure for losses
- Understands the use of vendors and how litigation strategies are developed
- Understands and applies financial and actuarial/reserving concepts.
- Familiarity with negotiation strategies and experience in suggesting alternative approaches
Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, Click here. Other rewards may include short term incentive bonuses and merit increases.
Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The starting salary range for this position is $48,600.00 - $79,500.00.
As an insurance company, Zurich is subject to 18 U.S. Code
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - California Virtual Office, AM - Texas Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
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