Teradyne brings high-quality innovations such as smart devices, life-saving medical equipment and data storage systems to market, faster. Its advanced test solutions for semiconductors, electronic systems, wireless devices and more ensure that products perform as they were designed. Its robotics offerings include collaborative and mobile robots that help manufacturers of all sizes improve productivity and lower costs. Teradyne employs over 6,500 people worldwide. The Semiconductor Test Division is the world's largest supplier of semiconductor test equipment for logic, RF, analog, power, mixed-signal and memory technologies. The System Test Group is a global leader in electronics testing solutions serving the world's leading original equipment manufacturers, electronics manufacturing services suppliers, and hard disk drive makers. The Wireless Test segment, LitePoint, is focused on reducing the time to market and cost of system level test for wireless products operating on WiFi, Bluetooth, GPS, and cellular phone networks. Teradyne Robotics, consisting of Universal Robots and MiR, provides low-cost, easy-to-deploy and simple-to-program robots that work side by side with production workers to improve quality and increase manufacturing efficiency.

Job description

Our Purpose

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

Creates and implements support plan for customer in conjunction with cross functional groups and customer maintenance team with objectives of reducing equipment downtime and maintenance cost.
Perform system installation, PM, calibration, retrofit, training and troubleshooting.
Escalates service problem and take ownership of problem until it is resolved.
Provides technical expertise and value to customers.
Provides answers to customer inquiries concerning system.
Provides hardware development and consultation.
More senior levels may provide recommendations/inputs into the next generation product development.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.