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Benefits Reconciliation Specialist

Remote: 
Full Remote
Work from: 
Philippines

Offer summary

Qualifications:

High school diploma or equivalent, Related bachelor's degree preferred.

Key responsabilities:

  • Review and audit insurance carrier invoices
  • Reconcile monthly benefit plans for accuracy
DOXA Talent logo
DOXA Talent
501 - 1000 Employees
About DOXA Talent
DOXA Talent is redefining offshoring with a commitment to ethical practices and exceptional employee experiences. We help small and medium-sized business owners save up to 70% in payroll costs while providing their offshore and nearshore teams with a fully remote work environment. Our employees, whom we call VIPs, receive comprehensive benefits, including healthcare, vacation, and retirement plans, ensuring their well-being and professional growth. At DOXA Talent, we believe ethical outsourcing is essential. Our Conscious Offshoring model prioritizes our team’s needs and development. Here’s how we stand out: - Conscious Employer: We directly employ our team members, ensuring they receive full benefits and a flexible work-from-home framework. - Economic Alignment: Our model has no hidden costs, with a Build-Operate-Transfer (BOT) basis and a flexible 30-day termination policy. - Sustainable Practices: We operate without physical offices, promoting a fully digital work environment and environmental sustainability. - Bespoke Solutions: We deliver custom-fit solutions to ensure the right talent is placed in the right role, aligned with culture and fit. - Client Training: As remote work experts, we guide clients through the transition to remote operations. - Data & Security: We take the security of your data very seriously. We are proud to announce that DOXA Talent has been awarded the prestigious “Great Place to Work” certification. This award is based entirely on what our employees say about their experiences working here. This year, an impressive 96% of our employees affirmed that DOXA Talent is a great place to work, compared to just 57% at the average U.S. company. At DOXA, we’re not just about outsourcing; we’re about conscious offshoring that benefits businesses, employees, and the planet. Join us in creating a sustainable, ethical, and efficient future for work.
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Job description

Role Summary

Our client, a national professional employer organization, is looking for a Benefits Reconciliation Specialist who will be responsible for multiple client-employer benefit/insurance accounts and administer and reconcile monthly invoices and deductions. This role will be an integral part of a best-in-class client service operation. This position's primary duties will also include managing internal communications between the benefits, payroll, and accounting departments. The successful candidate will demonstrate the ability to effectively identify, resolve, and explain billing discrepancies as they affect carriers and client-employers.

WORK SCHEDULE: 8:00 AM – 5:00 PM Mountain Standard Time (11:00 PM – 8:00 AM Philippine Standard Time), follows Philippine holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

Essential Functions

  • Review and audit insurance carrier invoices to be reconciled with client employer benefits plans and payroll deductions
  • Verify the calculation of monthly premium statements for all client benefit policies and work with accounting to ensure payments are made to carriers on behalf of client employers monthly
  • Monitor changes in client employer/employee deductions and premiums
  • Audit and investigate monthly billing discrepancies and serve as the contact between client employers and carriers to resolve issues
  • Input benefit deductions into the payroll software system
  • Reconcile all benefit plans monthly, ensuring 100% accuracy
  • Develop process improvements to improve the quality and effectiveness of deliverables
  • Maintain audit documentation according to established standards
  • Enhance department and organization by accepting ownership for re-engineering processes, accomplishing new and different requests, and exploring opportunities to add value
  • Perform such other duties, appropriate to the role, as may be required from time to time

Qualifications

  • High school diploma or equivalent; related bachelor’s degree is preferred
  • Familiarity with and understanding of the benefits of PEO operations is preferred
  • Preferred knowledge of employee benefits laws, including ERISA, Section 125, COBRA, and HIPAA
  • Thorough knowledge of the reconciliation and auditing principles and practices
  • Ability to understand, analyze, and explain benefit cost
  • Ability to identify the audit problems and take corrective action
  • Excellent data entry skills
  • Should be proficient in computers, especially in Microsoft Office and other related audit software with an ability to learn new computer system applications quickly and efficiently
  • Ability and skill to perform appropriate mathematical computations
  • Ability to maintain a high level of confidentiality
  • Good written and oral presentation skills

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Data EntryAuditingReconciliationCalculationsReconciliationAudit ManagementComputer-Aided Audit ToolsEmployee Benefits

Other Skills

  • Microsoft Office
  • Client Confidentiality
  • Non-Verbal Communication
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