Summary
As a Business Management Specialist, you will The incumbent serves as a business management specialist in the Service Delivery Branch (QRBDB) in the Center for Charge Card Management (QRBD), under the Professional Services and Human Capital (QR) portfolio.
Location of position: GSA-FAS-Professional Services and Human Capital Portfolio. This position is virtual/full-time telework
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Duties
This position will be in GSA, Federal Acquisition Services (FAS), Professional Services and Human Capital (PSHC). The Office of Professional Services and Human Capital Categories (PSHC) is responsible for the strategic leadership, oversight, and management of FAS’s professional services, human capital services, and charge card management programs and contracts.
- The business management specialist will actively assist the division director team leader with creating, maintaining, and administering partnership councils with GSA SmartPay customers and contractors. A major component of this job function is to educate diverse audiences on the mechanics and benefits of the GSA SmartPay program.
- Initiates discussions with his/her customer agencies and/or the bank contractors to promote and educate them on the GSA SmartPay program. Reports and documents findings, discussions, and recommended revisions of charge card policies, procedures, and regulations. Proposes corrective actions to be taken to the division director and monitors the effectiveness of the corrective actions.
- Interprets contract provisions for contractors and for officials of customer agencies and organizations and provides appropriate advice and guidance. Responds accurately and quickly to client requests for information on the GSA SmartPay program.
- The incumbent serves as a senior staff member responsible for gathering data, conducting analyses, performing marketing research, and implementing communication strategies to promote awareness and use of the GSA SmartPay program throughout the Federal Government.
- Develops, coordinates, and facilitates communication strategies for marketing initiatives. Plans, organizes, and conducts workshops, meetings, seminars, conferences and other outreach efforts with customer agencies, industry, and supervisory officials, to increase customer and contractor awareness of the GSA SmartPay program. Creates communication plans, promotional brochures, educational literature, slide shows and other publications
Requirements
Conditions of Employment
- US Citizenship or National (Residents of American Samoa and Swains Island)
- Meet all eligibility criteria within 30 days of the closing date
- Meet time-in-grade within 30 days of the closing date, if applicable
- Register with Selective Service if you are a male born after 12/31/1959
If selected, you must meet the following conditions:
- Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
- Serve a one year probationary period, if required.
- Undergo and pass a background investigation (Tier 2 investigation level).
- Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
- Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.
Qualifications
For each job on your resume, provide:
- the exact dates you held each job (from month/year to month/year)
- number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here .
The GS-13 salary range starts at $105,383 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service.
Specialized experience is experience directing, managing, or coordinating programs related to GSA SmartPay or commercial charge card programs; providing support, oversight and management of contracts in relation to the commercial charge card program; and executing strategic plans and business processes to align with program and agency goals and performance measures.
Additional Information
Bargaining Unit Status:
- This position is eligible for the bargaining unit
If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage .
Relocation-related expenses are not approved and will be your responsibility.
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.
GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:
- Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
- Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is:
- Reflected in our policies, procedures and work environment;
- Recognized by our employees, customers and stakeholders; and
- Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
