Senior Account Manager

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

Job Summary

We are seeking an outstanding Senior Account Manager to join our growing team. Real Chemistry is looking for driven, savvy game changers who are ready to dive into the trenches and make an immediate impact!  

The ideal candidate for this role will participate in client projects working collaboratively with internal teams to achieve client objectives through smart, effective and coordinated solutions. Senior Account Managers may also supervise Account Associates and Account Managers. The position offers a phenomenal opportunity for an individual to work with leading clients in the pharmaceutical, biotechnology, and medical devices space.  

This role can be remote in the US or in any of our US offices, including New York City, Boston, or Chicago.

What You’ll Do

• Develop presentations, creative briefs, PR materials and other internal/external communications. 
• Participate in development of clients’ marketing strategies and tactics; collaborate with team to ensure consensus around scope and approach. Ensure client feedback is captured, understood, and addressed. 
• Evaluate and analyze data, including developing succinct, accurate summaries and analyses of research that include recommendations for clients.  
• Partner with functional area-experts within the agency in support of coordinated marketing campaigns.  
• Lead all aspects of assigned project(s) fiscal performance and project revenue targets by supervising the teams’ budget, billing, and billable hours. Develop monthly projections and review activity reports and financial trackers.  
• Thoroughly understand and communicates clients’ expectations internally to ensure staffing resources and performance expectations are met.  
• Maintain ongoing, effective communications with client peers to ensure there are no surprises and W2O’s work is meeting all expectations. Participate in quarterly and annual planning and business analysis sessions.  
• May supervise Account Associates and Account Managers to ensure they have a balanced workload, the information and resources needed to meet timelines, and understand client objectives. Provide mentorship and support for career progression and performance.  
• May participate in new business development through proactively identifying and pursuing opportunities to grow existing business. 
  
  

This Position Is a Perfect Fit For You If

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter, able to work independently and under tight deadlines.
  
  

What You Should Have

• 4+ years in a professional environment within the public relations, communications, and / or advertising industries. Healthcare PR experience required. Integrated experience is preferred.  
• Bachelor’s degree or equivalent experience is required.  
• Excellent oral and written communication skills. Ability to explain sophisticated technical terms, clinical trials, and studies pertaining to the brand.  
• Ability to develop, edit, and communicate documents and presentations using Microsoft Office tools (PowerPoint, Word, and Excel).  
• Highly organized, mindful of timelines and budgets, able to multi-task and work under limited supervision in fast paced, growing, and evolving environment.  
• Strong work ethic and professional presence with a track record of following through on client requests and with deliverables on schedule and on budget.  
  
  

Pay Range: $70,000-$90,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.  

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here .

Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, San Francisco, Manchester, UK and London, UK – that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at: www.realchemistrybenefits.com

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.