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LILT is the leading AI solution for enterprise translation. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale.
While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions.
The Revenue Operations team at LILT is responsible for managing processes, systems, and data across marketing, sales, and customer success operations to maximize revenue growth and predictability. Core responsibilities include - Strategic Planning, Revenue Team Operations Management, Tech Stack Management and Optimization, Data Quality and Analytics, and Sales Efficiency Optimization
Working in LILT’s Revenue Operations Team you will have access to leading tools, collaborative teammates, and opportunities to make a real impact.
This is a part-time (approximately 15 hours per week) contract position based out of the US or Canada. Working hours must overlap with US PST or EST.
Authorization to work in the U.S. or Canada is a precondition of employment.
LILT is seeking a highly motivated and experienced Marketing Operations Manager to join our team on a contract basis. In this role, you will play a critical role in optimizing our marketing technology stack and streamlining our lead-to-opportunity process. Working closely with GTM (go-to-market) Leadership across Sales Development, Marketing, and various Operations and Systems functions to drive process optimization and overall efficiency. You’ll recommend, build consensus, scope, and run cross-functional projects and process improvements that directly impact our operational efficiency and top-line growth of all revenue lines.
Marketing Technology Stack Management:
Oversee the implementation, configuration, and maintenance of our marketing automation platform (e.g., Marketo, HubSpot, Pardot).
Integrate marketing automation platforms with other key systems such as CRM (e.g., Salesforce), website analytics (e.g., Google Analytics), analytics dashboards (Looker, Tableau, or PowerBI), and advertising platforms (e.g., Google Ads, LinkedIn Ads).
Evaluate and recommend new marketing technologies and platforms to improve efficiency and effectiveness.
Ensure data quality and consistency across all marketing systems.
Lead-to-Opportunity Process Optimization:
Develop and implement lead scoring models to identify high-quality leads.
Design and execute lead nurturing campaigns to guide prospects through the buyer's journey.
Work with demand gen to track attribution for marketing sourced + influenced pipeline
Oversee marketing funnel process management to optimize lead flow: Lead Scoring, Routing, Qualification, MQL > Demo > Opportunity (and stages)
Identify and implement process improvements to streamline the lead-to-opportunity process and improve overall marketing effectiveness.
Collaborate with sales and marketing teams to align lead scoring and qualification criteria.
Design, implement, and maintain complex workflows to ensure automated lead progression and campaign processes
Drive continuous improvement of Lead and Demo routing systems, attribution models, and sales processes
Data Analysis and Reporting:
Generate regular reports on marketing campaign performance, website traffic, and lead generation activity.
Analyze data to identify trends, identify areas for improvement, and inform future marketing strategies.
Track, report, and provide insight into the overall demo balancing and lead routing processes effectiveness and outcomes by leveraging internal and industry best practices
Develop dashboards and visualizations to effectively communicate key marketing metrics to stakeholders.
Project Management:
Manage marketing technology projects, including implementations, upgrades, and integrations.
Ensure projects are delivered on time and within budget.
Collaborate with cross-functional teams to ensure successful project execution.
5+ years of experience in marketing operations, with a focus on scaling startups in SaaS
Proven experience with marketing automation platforms (e.g., Marketo, HubSpot, Pardot).
Proven experience with modern GTM tech stack (e.g.,Salesforce, Zoominfo, Salesloft, Sales Navigator)
High level of familiarity with B2B SaaS business industry best practices
Strong understanding of the sales funnel from MQL to closed won opportunity.
Strong analytical and problem-solving skills.
Strong monitoring and reporting on key Marketing metrics.
Experience with data analysis and reporting tools (e.g., SQL, Excel, Looker, Tableau).
Excellent project management and organizational skills.
Strong communication and interpersonal skills.
Experience with building inbound and outbound processes required.
Experience building and optimizing the Lead to Opportunity process across the GTM tech stack is a plus.
Experience with project management lifecycle from ideation through design, build, test, deploy new processes across multiple systems and teams.
Experience with ABM strategies is a plus.
Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT.
At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
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