Engagement Manager (Adobe Practice)

We are seeking a skilled Engagement Manager (Adobe Practice) to join our team. The Engagement Manager (Adobe Practice) will coordinate multiple workstreams within a project from inception to completion. They will be responsible for quality control across deliverables and monitoring and reporting on project performance. The ideal candidate will have excellent conceptual problem-solving and communication skills, strong leadership qualities, and a proven track record of delivering projects on time and within budget.

Job Description

As an Engagement Manager in Acxiom’s Adobe Practice, you will deliver transformative projects that drive a meaningful impact for our clients. You will leverage your strategy development, technology innovation, and team leadership expertise to deliver results across complex business challenges. Partnering with senior leadership and cross-functional teams, you will oversee the creation of innovative solutions, lead client engagements, and contribute to the firm’s thought leadership initiatives.

Key Responsibilities:

Client Leadership:

• Build and maintain strong client relationships, serving as a trusted advisor to C-suite executives.
• Identify and prioritize value-creation opportunities based on detailed assessments and analyses of current business and technology landscapes.
• Design and implement innovative strategies, operating models, and roadmaps aligned with clients’ business objectives.

Project Management:

• Oversee the delivery of complex, multi-disciplinary projects, managing timelines, budgets, and quality standards.
• Lead engagement planning, risk assessment, and resource allocation to ensure successful outcomes.
• Direct cross-functional teams, fostering collaboration and maintaining high performance.

Innovation & Strategy:

• Develop technology-driven strategies, including operating models, business cases, and transformation roadmaps.
• Incorporate cutting-edge technology solutions into broader transformation efforts, leveraging data insights, governance frameworks, and analytics.
• Guide the implementation of large-scale marketing technology ecosystems, ensuring alignment with business goals and operational efficiency.

Supervisory Responsibilities:

• This position will not have direct reports but will be required to mentor junior associates.

Skills and Qualifications:

• Bachelor's or Master's degree in Business Administration, STEM fields, or related disciplines. MBA preferred.
• 5-7+ years of progressive experience in strategy consulting or management consulting, with demonstrated career growth in engagement manager-equivalent roles.
• Experience in delivering business transformation through Adobe Marketing Cloud, Marketo, and Adobe Commerce (Magento) strategic consulting, implementations, or operations.
• Expertise in designing and delivering large-scale transformation programs, including technology integration and business process optimization.
• Proven track record in leading client engagements, managing cross-functional teams, and driving complex change initiatives.
• Strategic thinker with strong business acumen and analytical skills.
• Exceptional communication and presentation skills, capable of engaging both C-suite executives and broader client teams.
• Demonstrated ability to design innovative solutions and navigate complex organizational dynamics.
• Proficient in project management tools and methodologies, including Gantt charts, roadmaps, and data visualization platforms.
• Expertise in marketing technologies and analytics to support strategic decision-making.
• Familiarity with disruptive technologies and their application in transforming business models.
• Proficiency in MS Excel, PowerPoint, and tools like MS Project and Visio.
• Entrepreneurial mindset with a proactive approach to solving challenges.
• Collaborative, inclusive team player with strong mentoring and leadership capabilities.
• Flexibility to manage multiple deadlines and adapt to evolving client needs.

Preferred Qualifications:

• Exposure to cloud solutions (AWS, Azure) and non-Adobe marketing technologies.

Primary Location City/State:

Additional Locations (if applicable):

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants:  Please see our CCPA/CPRA Privacy Act notice here.

Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com.