Program Manager (Marketplace)

• Identify bottlenecks in the seller onboarding process and implement improvements for a seamless experience.

• Ensure product content accuracy and compliance by developing mechanisms to flag non-compliant or inappropriate listings.

• Conduct regular catalogue audits to enhance user experience and streamline content management processes.

• Create a framework for ongoing assessment and refinement of item data quality, ensuring better item data quality at scale.

• Coordinate closely with cross-functional teams such as Category Management, Customer Care, and Analytic, to align process improvements and enhance overall Marketplace efficiency

• Track seller and customer behavior to create dashboards and reports that provide actionable insights for decision-making.

Requirements:

• 2-5 years of relevan professional experience.

• High Proficiency in Excel, SQL and PowerBI.

• Fluent English (Another EU language is a plus).

• Flexibility and willingness to learn new technologies.

• Strong project management skills with the ability to organize, prioritize, and manage multiple tasks.

• Demonstrated communication and collaboration skills with a focus on working with cross-functional teams.

• Attention to detail to ensure quality and consistency in deliverables.

• Adaptability and a proactive approach, with a focus on continuous improvement and efficiency.

• Basic familiarity with process automation tools and a willingness to learn new technologies.

• Analytical and problem-solving abilities to interpret data, identify trends, and develop insights.

• Familiarity with e-commerce or marketplace environments would be big plus.