Match score not available

Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive feedback and expert guidance on applications, and have your profile manually reviewed.

Start Your Free Trial Now!

Start my free trial

Implementation Specialist

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Canada

Offer summary

Qualifications:

Associate or bachelor's degree in IT, computer science, or business management, 1-3 years of experience in client services or project management, Demonstrated technical expertise in systems or software, Experience in the real estate industry preferred.

Key responsabilities:

  • Develop and execute migration project plans
  • Collaborate with stakeholders to enhance migration processes
Lone Wolf Technologies logo
Lone Wolf Technologies SME https://www.lwolf.com
201 - 500 Employees
About Lone Wolf Technologies
At Lone Wolf Technologies, we believe making tech for real estate is about much more than just making the best tools. It’s about making them connect, all in one place—to make real estate simple. Our mission is to provide agents, brokers, admins, and associations alike with the technology tools they need to lead in real estate—from the leading transaction solutions in North America to the industry standard in back office and accounting. We’ve been in real estate since our very first day, over 35 years ago now—and in that time, we’ve worked with our users to create technology that works the way they do, connects the way they do, and provides an exceptional experience the way they do.
See all jobs

Job description

The Implementation Specialist plays a critical role in orchestrating seamless transitions for clients migrating from legacy software to our new SaaS platform. This position is instrumental in driving customer satisfaction and retention by ensuring efficient and effective technical implementations. The role involves working closely with internal teams and clients to understand, refine, and execute migration processes, incorporating direct feedback for continuous improvement. 
  

ESSENTIAL RESPONSIBILITIES AND DUTIES:
  • Develop and execute coordinated project plans for client migrations, ensuring timely and successful implementations across the company's product suite. 
  • Collaborate with internal stakeholders to deliver high-quality migration services aligned with market needs and competitive requirements. 
  • Utilize technical expertise to enhance migration processes and address challenges proactively during implementations. 
  • Monitor project progress to ensure adherence to timelines and budgets, escalating issues as needed to ensure timely resolution. 
  • Collaborate with cross-functional teams to optimize migration delivery, define testing strategies, and facilitate user acceptance and regression testing. 
  • Participate in cross-training initiatives and provide troubleshooting support to other migration specialists as required. 
  • Assist leadership with operational activities as needed to support overall migration objectives. 
  • Proactively identify potential pain points or areas of friction in the migration process and collaborate with stakeholders to implement solutions that enhance the overall customer experience. 
  • Engage directly with clients to gather feedback and insights throughout the migration journey, incorporating this feedback into process improvements and best practices to ensure a seamless transition. 

    • QUALIFICATIONS:
  • EDUCATION:  Associate or bachelor's degree in information technology, computer science, or business management, or equivalent 
  • EXPERIENCE:   1-3 years of experience in client services, project management, training, or consulting 

    • WHAT DO YOU NEED:
  • Demonstrated technical expertise with 1-3 years of experience in systems administration, systems support, database administration, or software programming. 
  • Excellent communication skills (written, verbal, and presentation) with a focus on providing timely updates to project stakeholders. 
  • Direct experience in the software/services solutions market, preferably within the real estate industry. 
  • High level of energy and commitment to team objectives, with a sense of urgency and initiative. 
  • Strong multitasking, prioritization, and time management skills. 
  • Familiarity with change management principles and processes. 
  • Attention to detail and proficiency in data collection, cleansing, validation, and integration techniques. 
  • Familiarity with Bookkeeping and Accounting best practices would be an asset 

    • Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.
    Are you interested?

    Implementation Engineer Related jobs

    See more Implementation Engineer jobs