Senior Agency Partner Manager

About Stamped:

Stamped helps retention marketers do two things: 

1. Deliver better customer experiences and 
2. Save time 

To help paint this picture, we’ll share a story about Andy from Dr. Squatch. 

Andy is already running a sophisticated operation for one of the world’s fastest growing brands. They ship thousands of emails a week – seasonal campaigns, new product launches, etc. 

She’s worried now because engagement metrics are dropping and she thinks her list might be feeling email fatigue. The generic emails just aren’t working and it’s time to personalize. 

The problem is that personalizing emails is incredibly time consuming. It requires thousands upon thousands of logic branches and would be a full time job just to set up and maintain. 

Stamped helps Andy dynamically personalize flows for all of the important post-purchase lifecycle Moments, like: replenishment, cross sell, subscription upsell, loyalty points earned, tailored rewards, etc. This means all of her post-purchase emails are finally automated, not just manual campaigns. They’re also tailored to each individual customer and they link out to a pre-poulated cart, which averages a 30% conversion rate. 

She didn’t need to hire a team of 8 lifecycle marketers. She didn’t need to sacrifice her customer experience. Andy was able to deliver delightful repurchase experiences thanks to Stamped’s platform. 

Role: 

We’re looking to hire a Senior Agency Partner Manager to own and operate our agency partnerships program. This person will set the strategy and execute their own plan to: a) level up the agency ecosystem b) drive referrals for Stamped and c) improve retention of our customers through agency matching 

The right candidate will also: 

1. Already be in love with the problem we’re solving (retention) 
2. Possess strong consulting and teaching abilities 
3. Demonstrate resourcefulness and the capacity to build 
4. Be fun to listen to – we need a strong communicator that people genuinely like working with

Responsibilities:

• Become the Stamped expert (know our lifecycle and loyalty products like the back of your hand such that you can consult with our agencies on everything from strategy to the nitty gritty implementation) 
• Get in front of the right agencies to introduce them to Stamped’s products. This will involve a mix of cold outreach, warm introductions, marketing campaigns, etc. 
• When you do land a call with a great agency, you’ll be responsible for running thorough discovery to see if Stamped is a good fit for their clients 
• If it is, you’ll pitch the value of Stamped and run agencies through a tailored demo of our platform(s) to bring our value to life and really help the message land with the people who will be using our products day to day 
• Hit and exceed referral targets (where we’re getting client introductions from our agency partners) 
• Make introductions to any Stamped customers in need of agency services 
• Maintain clean reporting using our CRM (Hubspot), Partnerstack, Crossbeam, etc. 
• Advocate for our agencies internally and share wins with the rest of the company in slack and during All Hands meetings 
• Collaborate with our marketing team on any assets or collateral you may need to do your job well 
• Work very closely with our sales and customer success teams to ensure we’re providing the best possible experience to our agency referrals 

Requirements

• Familiarity with Klaviyo, Attentive, Postscript 
• Experience owning / executing DTC lifecycle marketing 
• Ability to fluctuate between high level strategy and in the weeds execution in the same conversation 
• Curiosity and initiative to find answers to the questions you have independently 
• Ownership mentality over delivering results 

Compensation:

We offer a starting salary of $100,000.00 - $110,000.00 CAD depending on experience. This role has a variable pay element which provides an estimated total OTE of $142,000.00 - $157,000.00 CAD. 

We take a holistic approach to compensation at Stamped. Total compensation includes Salary, benefits, RRSP, ESPP, an annual education allowance and other perks.

Benefits:

What's in it for you?

• Work with a passionate, multinational and multi-talented group of tech enthusiasts who always go that extra mile
• Work directly with company leadership
• A fully remote company driven by deliverables, not hours
• Comprehensive benefits package
• Unlimited PTO
• Grow and own your area 
• $650 home office set up allowance
• $650 annual education budget 
• Employee Share Purchase Plan
• RRSP Matching
• Paid Parental leave (up to 12 weeks)
• A key member of a growing Partnerships team here at Stamped!

Why Choose Stamped? 

You will be joining us at an inflection point for the Stamped product and team. We have experienced significant growth, our customers love us (but don’t just take our word for it), and we recently joined the WeCommerce family. 

If you're the type of person that seeks out new challenges, wants to work with some of the best people in the SaaS ecommerce space and make a meaningful immediate impact to a growing company, this is for you!

At Stamped, we are committed to building a diverse and inclusive space where people are free to be their whole and authentic selves. If you are excited about this role but your previous experience does not align with every qualification, we encourage you to apply anyways. You might be a fit for this or one of our other opportunities.