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Senior Systems Administrator Engineer

Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 
Cyprus, Poland, Spain

Offer summary

Qualifications:

3+ years in systems administration, Deep expertise in Jira and Confluence, Strong understanding of ITIL practices, Bachelor's degree in Computer Science preferred.

Key responsabilities:

  • Administer, maintain, and optimize Jira environment
  • Provide user support and training
Welltech logo
Welltech Information Technology & Services Scaleup https://welltech.com/
201 - 500 Employees
About Welltech
Welltech is about creating mobile applications that improve the Health of Millions of People around the World. We currently have 500+ people in our team. The main distinguishing feature of our People is their desire to constantly grow, develop and learn new things. Why do people like to work at Welltech? • We work on creating and developing our own projects. There is no outsourcing. • The company values the initiative of its workers and their ability to work independently. • The ideas and suggestions of everyone are heard, and good ideas are quickly implemented and tested out. • Clearly stated goals and priorities help workers focus on important tasks and organize their work properly. • Weekly meetings with managers give employees the opportunity to get feedback about their work and understand how to achieve the best results. About our technologies: iOS: Swift, MVC, MVVM, Dependency Injection, UIKit, Autolayout, REST API, Alamofire, In-App Purchases, Local and Remote notifications, Grand Central Dispatch, NSOperations, Core Data, Realm, AVFoundation. Android: Kotlin, MVVM, Android Architecture Components, Dependency Injection, REST API, Push Notifications, Crashlytics, Offline mode. We use PHP7, Python, Symfony4, MariaDB, MySQL, PostgreSQL, Redis, Elasticsearch, Amazon AWS (Lambda, S3, DynamoDB, RDS, SQS, etc), Docker, Kubernetes. The company has successfully implemented CI on all projects. Welltech is a data-driven company. The analytics department uses different tools. Data storage: Amazon redshift + Spectrum Data processing — R, Python BI — Data studio, Tableau Data sources — platform APIs, incoming data streams
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Job description

🚀 Who Are We?

Welcome to Welltech—where health meets innovation! 🌍 As a global leader in Health & Fitness industry, we’ve crossed over 200 million installs with five life-changing apps, all designed to boost well-being for millions. Our mission? To transform lives through intuitive nutrition trackers, powerful fitness solutions, and personalized wellness journeys—all powered by a diverse team of over 700 passionate professionals with presence across 5 hubs.

Why Welltech? Imagine joining a team where your impact on global health and wellness is felt daily. At Welltech, we strive to be proactive wellness partners for our users, while continually evolving ourselves.

What We're Looking For

We are seeking a highly skilled and experienced Senior Systems Administrator Engineer with deep expertise in Jira and Jira Service Management. The ideal candidate will be responsible for the administration, maintenance, and optimization of our Jira environment, ensuring seamless operations and providing top-tier support to our users.

Key Responsibilities:

  • Jira & Jira Service Management Administration:

    • Designing a standard data model that is maintainable and scalable and works for both Jira and Jira Service Management, including asset management

    • Establish a governance structure and its processes for Jira and Jira Service Desk

    • Creating standard workflow designs and automations for teams to reuse

    • Automating IT’s service desk processes

    • Managing users, including onboarding, permissions, and access control

    • Manage Jira Plugins to ensure they comply with our security practices, creating custom plugins when needed

  • Jira Service Management Design:

    • Queue and SLA design and administration

    • Automation and scripting for service desk processes

    • Knowledge base management

    • Customer portal customization

  • System Performance and Optimization:

    • Monitoring and troubleshooting Jira performance issues

    • Implementing best practices for system optimization

    • Capacity planning and resource allocation

  • User Support and Training:

    • Serve as one of the subject matter experts as well as develop, test and deploy upgrades for Jira, Jira service management, and Confluence

    • Creating and delivering training materials and documentation

    • Assisting with user adoption and change management

  • Collaboration and Communication:

    • Working closely with cross-functional teams, including development, operations, and project management

    • Clearly communicating technical concepts and solutions to both technical and non-technical stakeholders

Required skills:

  • 3+ years of experience in systems administration or a related field

  • Deep expertise in Confluence, Jira and Jira Service Management administration

  • Strong understanding of ITIL best practices and process design principles

  • Excellent problem-solving and troubleshooting skills

  • Strong communication and interpersonal skills

  • Jira certifications (preferred)

  • Bachelor's degree in Computer Science or a related field (preferred)

  • Knowledge in scripting languages (e.g., Groovy, Python) (preferred)

Will be a Plus:

  • Knowledge of DevOps practices and tools

  • Familiarity with cloud-based Jira deployments (Atlassian Cloud)

  • Experience with Agile methodologies

Candidate journey: ⭕️ Recruiter call ----> ⭕️ Interview with the team-----> ⭕️ Meet the hiring manager ----> ⭕️ Cultural Fit Interview

✨ Why You’ll Love Being Part of Welltech:

  • Grow Together: Join a culture that champions both personal and professional growth. Here, you’ll thrive as we learn, evolve, and succeed together.

  • Lead by Example: No matter your role, your leadership matters. Every team member is empowered to inspire and make an impact.

  • Results-Driven: We’re all about achieving meaningful outcomes. It’s not just about the effort, but the difference we make every day.

  • We Are Well-Makers: Be part of a movement that’s creating a healthier, happier world. Together, we make well-being a reality!

Check out some of our products

Muscle Booster — https://musclebooster.fitness/ 

Yoga-Go — https://yoga-go.io/ 

Omo — bit.ly/OMOio 

FastEasy — https://fasteasy.life/ 

WalkFit - http://walkfit.pro

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.
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