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Calabrio

extra holidays - extra parental leave
Remote: 
Full Remote
Work from: 
India

Offer summary

Qualifications:

Expertise in Calabrio software, Experience in workforce management, Knowledge of contact center operations, Strong analytical skills.

Key responsabilities:

  • Train on Calabrio Workforce Management software
  • Update training materials with latest features

Overture Rede logo
Overture Rede TPE https://www.overturerede.com/
11 - 50 Employees
About Overture Rede
Overture Rede is an (ISO 9001:2008), group of companies, focused on providing end to end Information & communication services & solution across the world. We believe in creating value for business & our clients through our quality services. Our commitment to deliver quality customer solutions has been the guiding factor in our development of a comprehensive menu of services. We strive to develop solutions that allow businesses to save time and money. We are dedicated to developing solutions that help alleviate the problems in IT Services, corporate training, competency assessments, staffing & payroll management for customer to focus on more pressing issues
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Job description

Training Requirement: Freelance Trainer – Calabrio

  • Position: Freelance Trainer – Calabrio
  • Location: Remote/Onsite | Duration: Project-Based/Part-Time
  • Responsibilities: Train on Calabrio Workforce Management software, update materials with the latest features, and provide insights on contact center operations, performance analytics, and scheduling optimization.
  • Skills: Expertise in Calabrio, workforce management, contact center operations, analytics, and optimization strategies.
  • Compensation: Competitive


Requirements
Skills: Expertise in Calabrio, workforce management, contact center operations, analytics, and optimization strategies.


Salary: 10 -15 K

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

AnalyticsEngineering Optimization
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