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Field Technician I

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

Knowledge of manufacturers' system design., CompTIA A+ or Network+ certification., 1-2 years relevant work experience., Ability to drive a motor vehicle..

Key responsabilities:

  • Diagnose and repair computer systems.
  • Provide technical information for diagnostics.
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TD SYNNEX DACH XLarge https://de.tdsynnex.com/
10001 Employees
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Job description

About the Role:

The Field Technician provides support and maintenance services for computer systems based on manufacturers' specifications.

What You'll Do:
  • Analyzes diagnostic information and utilizes technical expertise to diagnose and repair/replace failed components based on manufacturer's system design specifications

  • Provides technical information as needed for further diagnostic work, project planning, etc.

  • Provides some base installation services and replacement of hardware components

  • Follow provided work instructions and adheres to daily administrative tasks

What We're Looking For:
  • Knowledgeable in manufacturers’ system design and specifications

  • Able to diagnose, repair and replace computer system hardware components

  • Able to effectively utilize associated tools, meters, adaptors, and other equipment

  • Clear and proficient communication skills for interactions with customers, technical support teams, support groups (OEM, TD) et al.

  • 1-2 Years of relevant work experience

  • Experience and expertise in diagnosing, replacing and testing various computer systems and components. This includes, but not limited to, experience with computer systems, operating systems, cabling standards, data center equipment, networking hardware, server platforms, universal power supplies, cable dressing and labeling.

  • Other Education / Certifications: CompTIA A+ or Network+ certification or other OEM certifications

  • Must be able to drive a motor vehicle.

Working Conditions:

  • Local and Long Distance Driving

  • Some lifting up to 75lbs.

  • Standby rotation and after hours availability. 

À propos du rôle : Le technicien de terrain fournit des services de support et de maintenance pour les systèmes informatiques selon les spécifications des fabricants.

Ce que vous ferez :

  • Analyse les informations de diagnostic et utilise son expertise technique pour diagnostiquer et réparer/remplacer les composants défaillants selon les spécifications de conception du système du fabricant.
  • Fournit des informations techniques au besoin pour des travaux de diagnostic supplémentaires, la planification de projets, etc.
  • Fournit certains services d'installation de base et le remplacement de composants matériels.
  • Suit les instructions de travail fournies et adhère aux tâches administratives quotidiennes.

Ce que nous recherchons :

  • Connaissance des conceptions et spécifications des systèmes des fabricants.
  • Capacité à diagnostiquer, réparer et remplacer les composants matériels des systèmes informatiques.
  • Capacité à utiliser efficacement les outils, les compteurs, les adaptateurs et autres équipements associés.
  • Compétences en communication claires et efficaces pour les interactions avec les clients, les équipes de support technique, les groupes de support (OEM, TD), etc.
  • 1 à 2 ans d'expérience professionnelle pertinente.
  • Expérience et expertise dans le diagnostic, le remplacement et le test de divers systèmes et composants informatiques. Cela inclut, mais sans s'y limiter, l'expérience avec les systèmes informatiques, les systèmes d'exploitation, les normes de câblage, l'équipement de centre de données, le matériel de réseau, les plateformes de serveurs, les alimentations électriques universelles, l'habillage et l'étiquetage des câbles.
  • Autres formations / certifications : Certification CompTIA A+ ou Network+ ou autres certifications OEM.
  • Doit être capable de conduire un véhicule motorisé.

Conditions de travail :

  • Conduite locale et longue distance.
  • Certains levages jusqu'à 75 livres.
  • Rotation de garde et disponibilité après les heures de travail.

Key Skills

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

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