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E-Commerce Administrative Assistant (ZR_18877_JOB)

Remote:

Full Remote

Contract:

Part time

Work from:

Australia

Offer summary

Qualifications:

Excellent written communication skills in English, Proficiency in customer service platforms, Familiarity with order processing systems preferred, Experience in e-commerce or retail industry.

Key responsabilities:

Manage customer service inquiries via email and social media
Process orders through SPS Commerce system

BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/

501 - 1000 Employees

See all jobs

Job description

This is a remote position.

Job Highlights:

Contract type: Independent Contractor
Schedule: Monday to Friday
4 hours a day flexible within 7am to 6pm Eastern

Responsibilities:

Manage customer service inquiries via email and social media platforms using Gorgias
Process orders from major retailers through SPS Commerce system
Input order information into the fulfillment team’s system
Send tracking numbers and shipment details to retailers
Manage weekly community engagement tasks on the TYB social media platform
Post branded content for events, product launches, and review requests
Handle various administrative tasks as needed to support team operations

Requirements

Excellent written communication skills in English
Proficiency in using customer service platforms (Gorgias experience a plus)
Familiarity with order processing systems (SPS Commerce knowledge beneficial)
Strong attention to detail and organizational skills
Ability to work independently and follow instructions accurately
Tech-savvy with the ability to learn new software quickly and platforms
Experience in e-commerce or retail industry preferred
Excellent time management skills and ability to prioritize tasks

Benefits

Independent Contractor Perks:

Permanent Work From home
Immediate Hiring
Steady Freelance Job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_18877_JOB