Intermediate proficiency in operational tools like Asana, Jira, and Confluence., Strong leadership and mentoring abilities., Excellent communication skills with stakeholders., Strategic problem-solving capabilities..
Key responsabilities:
Oversee US and International B2B report types.
Lead process improvements and new SOP implementations.
Report This Job
Help us maintain the quality of our job listings. If you find any issues with this job post, please let us know.
Select the reason you're reporting this job:
Your personal information is available for public consumption. This makes you–and the organization you work for–an easy target for abuses ranging from identity theft, robocalls, and spam texts to social engineering, and executive and employee threats. DeleteMe removes unwanted instances of personal information from online sources; making it simple for our customers to keep their personal data from being used and abused by others.
With over 35 Million individual pieces of data removed since 2010, DeleteMe is the category-defining market leader in the personal data removal space.
DeleteMe is the online privacy company that makes easy-to-use tools for consumers and businesses to control what personal information companies, third parties, and what other people see about them online.
DeleteMe is a rapidly growing SaaS privacy business operating globally and remotely / WFH – we are the emerging leader based on # customers and $ revenues in a fast-growing nascent category of consumer and enterprise security Privacy Services. What we do - our mission - matters because we are restoring a sense of privacy, fairness, and control of personal data in the possession of others. Easier, simpler, control underpinned by a suite of new data privacy laws being passed worldwide will play a part in greater personal security, and freedom, and in stronger democracies in an era where data collection is at unprecedented levels. This is what our work and brand stand for and we are building a large, sustainable, for-profit business to catalyze this. We have strong B2C and B2B businesses with respective product offerings informed by feedback from an active customer base growing between 30% and 200% year/year. DeleteMe is well-capitalized: profitable for the last three years with an 8-figure balance sheet and large-scale venture firms as investors.
DeleteMe is led by a passionate team, backed by premier investment firms, and supercharged by a strong mission to empower consumers with privacy.
Responsibilities
Oversee B2B US and INTL report types, operating in top 5% of team’s core metrics
Lead process improvements, including the development and implementation of new SOPs.
Provide mentorship and training for team members, supporting new hires during onboarding.
Dedicate 25% of work hours to project work and improvement initiatives as discussed with Manager of Privacy Operations .
Identify and resolve site/tooling issues while proactively anticipating operational challenges.
Requirements
Intermediate proficiency in operational tools (Asana, Jira, Confluence) and data interpretation.
Strong leadership skills, with the ability to mentor team members and drive process changes.
Excellent communication skills, effectively presenting complex ideas to technical and non-technical stakeholders.
Strategic problem-solving skills with the ability to implement scalable solutions.
What We Offer
Comprehensive health benefits
Flexible work schedule
100% work from home
Generous 401k matching
Paid time off
Company paid holidays
Childcare expense reimbursement
Fitness reimbursement
Birthday time off
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.