Network Engineer

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Why Ciena:

• We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
• We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.
• We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.
• We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
• We know that financial security is important.  We offer competitive salaries and incentive programs, RSU’s (job level specific) and an employee share option purchase program.
• We realize time away to recharge is non-negotiable.  We offer flexible paid time off!
• Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You Will Contribute:

A Network Engineer– Field Services Engineering works directly with Ciena PM’s/Systems engineering and Planning/Operation and Projects teams in customer organization to ensure the completion of project life cycle within the described SoW, essentially priming the Engineering Documentation and Acceptance testing of the solution.

Essential Duties and Responsibilities: 

• Supervise and control the coordination, planning and execution of projects, especially project documentation including LLD, NDD, Link Diagrams and ATP documents. 
• Discuss with Systems Engineer and understand the Ciena solution offered and convert the HLD to LLD.
• Support Field Service Technicians and Site Leads in achieving or exceeding the E, F & I Services objectives.
• Provide direct interface to the Customer for Engineering design (LLD, Network design, IDP, DCN design, sync design etc.)
• Make decisions that have impact on project scheduling, planning, and successful completion of deliverables.
• Uses the Statement of Work (SOW) to appropriately leverage decisions on elements of the job that are above and beyond the scope of the project.      
• Act as a mentor and share specialised expertise/support with field personnel.
• Act as a team leader on specific projects/activities.       
• Analyse scope and complexity of a job.  
• Adheres / ensure adherence to applicable quality standards and technical documentation.
• Technical and presentation skills 

What Does Ciena Expect of You?

• Initiative – you’re a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
• Agility – you are readily able to make key decisions and manage competing and ever-changing account priorities and largely driven by the software development process.

• Communication expertise – you have the ability to influence and tailor your message and ideas to the audience to ensure understanding and consensus.
• The flexibility to work independently and as part of a broader team – you thrive in a multi-disciplinary team environment, but are comfortable working independently as required.
• Relationship builder – with an ability to influence, you’re able to get work done through others.
• A commitment to innovation – you keep abreast of the market and competitive developments and are always keen to formulate new ideas and problem solve.

The Must Haves:

• Min 8-10 years relevant proven experience
• Hands-on experience engineering, testing, deploying networks on Optical Networking platforms (Ciena, Nokia/Alcatel-Lucent, Huawei, Adva, Infinera, Ribbon Comm.)
• In depth knowledge of Optical technology and architecture (Long haul, Ultra Long haul, Submarine cable systems, CDC, Datacenter interconnect, fixed/flexible grid network, Coherent Optics etc) is must
• Hands-on Experience on NMS/EMS, Microservices, API, OSS
• Migration of equipment’s and sites
• Executing network roll out
• Plan and Implement of L2/L3 DCN
• Hands on experience on Linux/Unix/Solaris systems
• Continuous learning and development of skills in advance optical communication domain.
• Team oriented strong inter-personal skills and ability to understand customers’ needs, expectations and perspective.
• Excellent presentation and soft skills

Assets:

• BS/B-Tech/BE in Electronics and Telecommunication or equivalent, engineering, business or related fields preferred
• Experience of scripting (Python etc.) will be plus
• Understanding of Ethernet and related technologies MPLS-TP/IP, Routing Protocols like OSPF, BGP and ISIS will be plus.

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