Team Leader - Customer Service

Work Flexibility: Hybrid

We’re looking for an experienced and passionate leader to guide and develop our Customer Service Team in providing exceptional service and making a real difference in healthcare. This role offers flexibility to work from any location with the option to work from home.

What You’ll Do:

• Lead, manage, and develop the customer service team.
• Ensure outstanding service for both internal and external customers.
• Drive process improvements and efficiency across Customer Service and Operations.
• Collaborate with other divisions to enhance cross-functional processes.

What We’re Looking For:

• Leadership experience in any customer-facing role (Retail, Hospitality, Customer Service).
• Excellent problem-solving and customer service skills.
• Strong communication and teamwork abilities.
• Confidence working with tech tools like JDE, Salesforce, and Microsoft Office Suite

Requirements:

• 2+ years leading a team of minimum 5-6 team members
• Passion for leading and developing others
• Highly developed customer service skills (any industry) and ability to problem solve to find solutions
• Strong stakeholder management skills and the ability to support both internal and external customers
• Ability to work in a high technology environment (particularly JDE, Salesforce and Microsoft Office Suite

Why Join Stryker?

• Multiple financial benefits including health care, financial wellbeing, insurance benefits. 
• Ongoing training and opportunities for career progression
• Paid Parental leave schemes
• Volunteer Days
• Being part of one of the world’s largest and most recognizable brands.
• Excellent team culture – we have fun whilst we work!
• A Leader who will support & guide you throughout your career
• Access to our career and self-development program from day one
• Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes

Click apply now to start your career in health care!