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Senior Customer Service Officer - Import/Export

Remote: 
Full Remote
Contract: 
Full time
Salary: 
30 - 36K yearly
Experience: 
Mid-level (2-5 years)
Work from: 
Singapore

Offer summary

Qualifications:

Diploma/Degree in Logistics or related field, 3-5 years of experience in logistics and supply chain.

Key responsabilities:

  • Coordinate shipment arrangements with customers and vendors
  • Manage customs clearance applications for compliance
FastLane Group logo
FastLane Group SME https://fastlane-global.com/
11 - 50 Employees
About FastLane Group
FastLane Group is a Hong Kong-based tech savvy accounting and advisory firm that brings in innovation and technology to the traditional accounting and makes accounting simple. We also provide a comprehensive range of services from auditing, taxation, corporate services and Payroll/HR outsourcing services. Ever since the group founded in 2013, we have been on a mission to help entrepreneurs and fast-growing companies to scale up and stay on top of their finance and compliances. We have been supporting over 500 companies and growing fast with the ecosystem partners and supporting networks.
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Job description

Job brief

Join a leading logistics company specializing in import/export and freight forwarding. This position offers a chance to manage critical shipment processes, coordinate with key stakeholders, and contribute to smooth supply chain operations. Ideal for experienced professionals in logistics and supply chain management.

Responsibilities
  • Coordinate and follow up with customers and vendors for shipment and transport arrangements.
  • Provide administrative support for all shipping-related activities.
  • Manage customs clearance applications to ensure compliance with regulations.
  • Liaise with shipping lines and agents to obtain competitive freight quotes.
  • Prepare and issue invoices for services rendered.
Requirements
  • Diploma/Degree in Logistics, Supply Chain Management, or a related field.
  • Minimum of 3-5 years of experience in logistics, supply chain, or freight forwarding.
  • Excellent communication and organizational skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficient in relevant software and tools for shipping and logistics.
Benefits & Perks
  • Competitive salary: SGD 2,500 - 3,000 per month.
  • CPF contributions in line with Singapore regulations.
  • Opportunities for career advancement to leadership roles.
  • Comprehensive training and development programs.
  • Collaborative and supportive team culture.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.
Are you interested?

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