Senior Customer Service Officer - Import/Export

Job brief

Join a leading logistics company specializing in import/export and freight forwarding. This position offers a chance to manage critical shipment processes, coordinate with key stakeholders, and contribute to smooth supply chain operations. Ideal for experienced professionals in logistics and supply chain management.

Responsibilities

• Coordinate and follow up with customers and vendors for shipment and transport arrangements.
• Provide administrative support for all shipping-related activities.
• Manage customs clearance applications to ensure compliance with regulations.
• Liaise with shipping lines and agents to obtain competitive freight quotes.
• Prepare and issue invoices for services rendered.

Requirements

• Diploma/Degree in Logistics, Supply Chain Management, or a related field.
• Minimum of 3-5 years of experience in logistics, supply chain, or freight forwarding.
• Excellent communication and organizational skills.
• Strong problem-solving abilities and attention to detail.
• Proficient in relevant software and tools for shipping and logistics.

Benefits & Perks

• Competitive salary: SGD 2,500 - 3,000 per month.
• CPF contributions in line with Singapore regulations.
• Opportunities for career advancement to leadership roles.
• Comprehensive training and development programs.
• Collaborative and supportive team culture.