Data Solutions Coordinator

1. Data Product Management & Development

Define and Execute Product Roadmap: Collaborate with business stakeholders to develop a technical and operational (administrative) roadmap for the Alation Data Catalog, ensuring alignment with business objectives and user needs.

Prioritize Features & Enhancements: Analyze business needs, gather user feedback, and work with internal teams to prioritize the development and integration of new features to enhance the platform’s capabilities.

Business Case Development: Prepare business cases for new features and initiatives, demonstrating the value and ROI of enhancements to the Data Catalog.

Continuous Improvement: Identify opportunities to improve the usability, functionality, and performance of the Data Catalog through regular assessments and stakeholder feedback.

2. Business Analysis & Stakeholder Engagement

Stakeholder Collaboration: Act as the key point of contact for business units, ensuring that their data discovery and governance needs are met. Work closely with stakeholders, data stewards, data catalog users and other departments to ensure the platform aligns with organizational goals.

Requirements Gathering: Lead efforts to gather and document business and technical requirements, translating them into actionable insights for developers and engineers.

User Adoption & Advocacy: Develop strategies to increase user adoption of the Data Catalog across teams by ensuring support and promotion of Data Catalog usage among users and helping them understand the value of the solution, providing training, and encouraging its active use to achieve business goals.

3. Operational Management & Governance

System Oversight & Performance Monitoring: Oversee the daily operations of the Alation platform, ensuring stability, performance, and continuous availability. Monitor system performance metrics and address issues proactively.

Data Governance Alignment: Ensure that the Data Catalog adheres to company-wide governance and compliance standards, supporting initiatives such as data lineage, access control, and auditability.

Access Control & Compliance: Manage user roles, permissions, and access controls in line with governance policies, ensuring compliance with data protection regulations (e.g., GDPR).

4. Collaboration with Technical teams, other departments & Vendors

Interaction with other departments: Coordinate operational and financial processes with other departments (e.g finance, purchasing) for third party data solutions contract extensions

Vendor Management: Initiate and maintain interaction with the Alation vendor and other third-party providers to ensure timely support, system updates, and the implementation of new features.

Collaboration with IT & Development: Work closely with Autodoc IT teams and developers to ensure the technical side of the platform is stable, scalable, and aligned with future business needs.

5. Training, Support, & User Enablement

User Education & Training: Develop, embed and observe user training programs to increase proficiency in the use of the Data Catalog. Create and maintain training materials, user guides, and documentation.

Support & Troubleshooting: Serve as a primary point of contact for user inquiries, providing support for data discovery, access, and troubleshooting issues related to the platform.

Change Management: Lead change management efforts to ensure smooth rollouts of new features and updates, including communication strategies and user engagement.

6. Documentation & Reporting

Documentation Maintenance: Create and manage documentation related to Data Catalog processes, configurations, and technical details to ensure transparency and knowledge sharing across teams.

Reporting & Metrics: Develop and maintain dashboards and reports to track system usage, performance, and data access trends. Report key insights to senior management and stakeholders to inform decision-making.