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PBM Proposal Content and Quality Manager

Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

Bachelor's degree or equivalent experience, 5+ years in PBM or healthcare proposals, Experience with proposal automation tools, APMP certification preferred.

Key responsabilities:

  • Create proposal-ready content with SMEs
  • Maintain and optimize RFP content library
EmpiRx Health logo
EmpiRx Health SME https://www.empirxhealth.com/
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Job description

Who We Are:
EmpiRx Health is the leading clinically-driven pharmacy benefits management company. As the pioneer in value-based pharmacy care, EmpiRx Health puts its customers and members first by enabling them to take control of their pharmacy benefits, healthcare outcomes, and financial results.

What We Do:
We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients.
Leveraging our newly launched, AI-powered pharmacy care platform, Clinically™, EmpiRx Health’s pharmacists and client management teams provide the highest quality pharmacy care to our clients and their members. This enables benefits plan sponsors to keep their members healthy, happy, and productive, while substantially reducing prescription drug spending, which has been on an explosive growth trajectory in recent years.

Who We're Looking For:
EmpiRx Health is in unprecedented growth, and we're seeking a highly skilled and experienced Proposal Content & Quality Manager. In this critical role, you will own the comprehensive content management strategy for EmpiRx Health’s Proposal Team. This person will interface with Subject Matter Experts (SMEs) and other key stakeholders to ensure that all content is clean and ‘proposal-ready’. The Proposal Content & Quality Manager is responsible for maintaining and expanding the RFP content library (Responsive) of pre-written content to improve proposal quality. The role is responsible for defining and optimizing the Responsive content library structure and for maintaining library accessibility, data quality, and data backup.
If you are a highly motivated Proposal Content & Quality Manager with a strong background in proposal content management, and you are passionate about making a meaningful impact in the healthcare industry, we encourage you to apply.

What You'll Do:
As a Proposal Content and Quality Manager, your role will encompass a wide range of responsibilities; they include:
  • Collaborate with SMEs to create proposal-ready content.
  • Ensure library content complies with legal and operational standards.
  • Regularly review and update the knowledgebase for relevance and usability.
  • Provide training for Responsive users and gather feedback.
  • Work with departments (e.g., Marketing, Legal, IT) to improve and create content.
  • Edit content for consistency, branding, and formatting.
  • Leverage AI for content optimization.
  • Review RFPs, RFIs, and proposals to ensure proper content usage.
  • Establish and manage content processes, including updates and SME reviews.
  • Incorporate new corporate branding into the RFP content library.
  • Capture and refresh non-standard content for the library.
  • Collaborate with vendors to enhance proposal automation tools.
  • Train new users on proposal authoring and content management system and identify SME participants.
  • Demonstrate strong project management, writing, editing, and problem-solving skills.
  • Translate complex information into sales-focused messaging.
  • Produce documents aligned with company standards and templates.
What You Need:
  • Education: Bachelor's degree or equivalent industry experience
  • Experience: 5+ years in PBM or healthcare proposals; APMP certification preferred
  • Tools: Experience with Responsive or similar proposal automation platforms/tools
  • Skills: Analytical, detail-oriented, adaptable, innovative, and resourceful
  • Collaboration: Strong communication and teamwork with cross-functional teams
  • Attributes: Self-motivated, critical thinker, able to manage priorities and ambiguity
Why Join Us:
  • EmpiRx Health is on an extraordinary journey where excellence meets innovation.
  • We are a collaborative team that encourages groundbreaking ideas, values open dialogue, and prioritizes continuous improvement.
  • You will be part of a dynamic team where success is a shared celebration, collaboration fuels progress, and we redefine healthcare together.
  • We offer a generous and competitive benefits package.
EmpiRx Health is an Equal Opportunity Employer
EmpiRx Health is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
All employment decisions are based on business needs, job requirements, and individual qualifications. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. EmpiRx Health celebrates diversity and is committed to creating an inclusive environment for all employees.

Your career at EmpiRx Health awaits – join us in shaping the future of excellence in healthcare.
 

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