Underwriter I

Overview:

Are you ready to take your career to the next level?  LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Underwriter I.  ­­­The ideal candidate will enjoy working with clients, both internal and external, be detail oriented, and is driven to meet tight deadlines in a fast paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

The Underwriter I plays an integral part in reviewing and implementing loss mitigation workout options within the Mortgage Assistance business unit. Under general supervision of the Underwriting Supervisor, the Underwriter I will be responsible reviewing mortgage assistance applications and managing a caseload of files including all steps necessary from application to modification. This position will have a basic understanding of mortgage servicing and provide support to the Underwriting team.

• Review customer documentation in accordance with Regulation X (30 calendar days) to determine if the homeowner qualifies for a loss mitigation option; report information to investor, client, insurer
• Order and review BPO/AVM/appraisal as applicable
• Calculate income, expenses and escrow advances in accordance with departmental and investor/insurer/client guidelines.
• Accurately and timely update template steps on LMT3 and system notes on LMTN to reflect current status of file
• Order and review title searches as applicable
• Review and implement according to investor, client, insurer guidelines for loan modifications, forbearances and repayment terms, short sales, and deeds in lieu
• For short sales, review marketing strategies, listing history, offer activity. Handle counter offers in accordance with departmental procedures and investor/insurer/client guidelines. 
• Request and follow up on foreclosure holds as necessary
• Submit loss mitigation requests to investor/client/MI for approval as required
• Decline files as directed in accordance with departmental procedures as set forth by investor/client/investor/insurer guidelines and send appropriate denial letter if homeowner does not qualify for a workout option
• Prepare and send trial period documents, forbearance plan documents, repayment plan agreements, short sale approval and closing letters and decline letters as needed
• Contact homeowners and real estate agents to provide status of files
• Handle all written and verbal correspondence professionally between the homeowners, client, investor, insurer, subordinate lien holders, real estate agents, consumer credit counseling services, and foreclosure attorneys
• Additional duties may be assigned

• High School Diploma or equivalent required
• 2 years Collections, Loss Mitigation, or other mortgage banking, mortgage servicing or real estate related experience
• 2 years of mortgage loan origination experience
• 2 years of telephone customer contact experience
• Proficient in MS Office Windows, MS Word, MS Excel, MS Outlook
• Knowledge of Fair Debt Collection Protection Act
• Ability to work independently in a fast-paced environment as well as part of a team and focus on results
• Ability to multi-task
• Ability to learn rules, regulations, and laws in order to meet state, investor, client, and insurer guidelines
• Ability to structure a workout that serves the best interests of the homeowner/investor/insurer/client

WHO WE ARE

About us … 

LoanCare is a leading national provider of full-service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry.

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

WORK CONDITIONS

Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late, or weekend hours as needed for successful job performance. Overtime required as necessary. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

ESSENTIAL FUNCTIONS

Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Reading Comprehension — Understanding written sentences and paragraphs in work related documents

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Speaking — Talking to others to convey information effectively.

Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

Active Listening — Giving full attention to what other people is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Instructing — Teaching others how to do something.

Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Time Management — Managing one's own time and the time of others.

Writing — Communicating effectively in writing as appropriate for the needs of the audience.

Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Written Comprehension — The ability to read and understand information and ideas presented in writing.

Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Near Vision — The ability to see details at close range (within a few feet of the observer).

Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Speech Recognition — The ability to identify and understand the speech of another person.

Speech Clarity — The ability to speak clearly so others can understand you.

PHYSICAL DEMANDS

Sitting up to 90% of time

Walking and standing up to 10% of time

Occasional lifting, stooping, kneeling, crouching, and reaching.

EQUAL EMPLOYMENT OPPORTUNITY

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.