Program Manager - Power Infrastructure
Are you an experienced Project Management Leader looking to join a supportive, passionate team? We have an attractive opportunity for you!
Sigma Technologies is a growing engineering and design firm with over 500 team members across 30+ states. For more than 25 years, our work for the power and telecommunications industries has helped create a positive impact in communities across the country. Our core values — Safety, Honesty, Truth, and Decency — fuel our culture. We are TeamSigma™.
**To learn more about working at Sigma, view our career page.
**If you do not have Program Manager experience, please refer to our other open positions: https://bit.ly/TeamSigmaJobs
**While we list may list similar openings in multiple locations, you only need to apply to one as they are remote.
ABOUT THIS OPPORTUNITY:
As the Program Manager, you will oversee program execution from start to finish, providing strategic direction, mentorship to project managers, and exceptional client relationship management. You'll collaborate with cross-functional teams, monitor KPIs, optimize workflows, and ensure projects are delivered on time, on budget, and to the highest standards.
Note: This position can work remotely, but new hires will be required to come to our headquarters in Perrysburg, OH for an initial 1-week in-person paid orientation and training period.
Responsibilities:
Project Leadership:
· Responsible for measuring and developing the project manager's abilities and effectiveness through KPI's and set core competencies in accordance with corporate governance.
· Work closely with cross-functional teams to ensure smooth project implementation and customer satisfaction.
· Attend industry events, conferences, and networking opportunities to enhance the company's visibility.
· Serve as a mentor and coach to other project managers, offering guidance and support.
Program Planning and Strategy:
· Oversees project managers in the delivery of all Program related projects in accordance with the contractual agreement, scope, schedule, and budget of the project.
· Oversee the planning, scheduling, and execution of all phases of projects within the designated program in accordance with project management processes, policies, guidelines, and corporate governance.
· Develop and monitor high-level project workflows, validate project scopes, and collaborate on project priorities.
· Oversees the creation of proposals, kickoff meetings, and discovery calls.
Program Monitoring and Reporting:
· Prepare, review, and approve project change orders and/or correction actions in collaboration with the client, Project Engineer(s), and Operations Manager.
· Provide program cost forecasting over the life of the project or program.
Program Closure:
· Ensure the successful closure of the program, including finalizing all program activities, obtaining acceptance from stakeholders, and conducting post-program evaluations.
· Document lessons learned and share best practices with the organization.
Communication:
· Maintain clear and consistent communication with program stakeholders, including executive leadership, project managers, and cross-functional teams.
· Provide regular program updates to management and stakeholders.
· Resolve conflicts and facilitate effective communication within the program team.
· Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.
· Accountable for contractual correspondence and communication with all stakeholders, including identification and reporting of risks, liabilities, and opportunities.
Risk Management:
· Identify potential risks and issues that may impact project success and develop risk mitigation plans and contingency strategies. Monitor and manage risks throughout the project life cycle.
Budget Management:
· Manage Program level P&L reporting.
Customer/Client Relationship Management:
· Build and maintain strong relationships with existing clients, understanding their needs, and providing exceptional service.
· Build relationships with Sr. Leadership within the customer organization.
· Build an understanding of the customer’s organizational structure and decision-making process.
· Identify and understand client challenges, propose solutions, and tailor product/service offerings accordingly.
· Conduct thorough market research to stay informed about industry trends, customer preferences, and competitor activities.
· Lead Program update calls and in-person meetings with external clients.
· Monitor and manage expectations of communication between staff and external clients.
· Develop and execute a strategic plan to identify and target new business opportunities in the market.
· Collaborate with the sales team to develop sales strategies, set targets, and achieve revenue goals.
· Prepare and deliver compelling presentations and proposals to potential customers.
· Negotiate contracts and terms of agreements with clients, ensuring a win-win outcome for both parties.
· Maintain accurate and up-to-date records of sales activities and client interactions in the CRM system.
· Keep abreast of the company's product/service offerings, updates, and enhancements.
· Other duties as assigned.
Competencies: Fit/Gap Analysis | Needs Analysis | Project Administration | Project Controls | Project Development | Project Estimation | Project Evaluation | Project Implementation | Project Lifecycle Management (PLM) | Project Management | Project Planning | Project Portfolio Management (PPM) | Project Scheduling | Project Status Reporting | Scope Management | Stakeholder Management | Project Management Software | Customer Satisfaction | Vendor Management | Contract Negotiation
WHAT WE'RE LOOKING FOR:
Physical Requirements:
This job advertisement should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of a job.The individual may be required to perform job-related responsibilities and tasks other than those stated in this advertisement. This advertisement does not constitute an employment agreement between Sigma and the employee and is subject to change by Sigma as the needs of the organization and/or the requirements of the function change.
Pay is commensurate with experience and education. Sigma is an equal opportunity employer and will not discriminate based on an employee’s race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any other classification protected by law.
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