Client Service Associate

At Northland, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Our Modern, Flexible Workplace:

 

We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to thrive at our company. We invite you to consider what a Modern, Flexible Workplace can mean for you!

It is anticipated that an incumbent in this role will work onsite for three (3) or more days a week and will have a dedicated workspace when working onsite. Work location is subject to change based on business needs.The Junior Broker Program is a foundational initiative designed to cultivate and refine the sales skills of individuals in the early stages of their financial careers. This program is crucial in supporting our sales team and brokers with their daily activities, offering an excellent pathway for those eager to start or progress in the financial services industry. Participants will gain valuable hands-on experience, learn directly from industry professionals, and play an integral role in the ongoing success of our team.

About This Role:

 

· Client Support: Assist brokers in managing client accounts, including processing orders, responding to client inquiries, and providing general account support.

· Administrative Tasks: Handle administrative duties such as scheduling meetings, maintaining client records, preparing reports, and processing documentation.

· Sales Support: Assist in the preparation of client paperwork. Coordinate with the sales team to ensure smooth client onboarding and follow-up.

· Trade Execution: Support brokers in executing trades and monitoring trade confirmations, ensuring compliance with regulatory requirements and internal policies.

· Develop Sales Skills: Hone your ability to effectively communicate and build relationships by calling on warm leads provided by other brokers, allowing you to practice and enhance your sales techniques in a supportive environment.

· Compliance: Ensure all activities adhere to industry regulations and company policies. Assist with compliance-related tasks, including documentation and reporting.

· Learning and Development: Participate in training programs and educational opportunities to enhance industry knowledge and stay up-to-date with market developments.

The Ideal Candidate for This Role:

 

Key Skills:

· Education: Bachelor’s degree in finance, business, economics, or a related field preferred.

· Experience: 1-2 years of experience in a financial services environment, or relevant internships. Previous experience in a sales support or administrative role is a plus.

· Licensing: Pursuit of relevant FINRA licenses (e.g., SIE, Series 7, Series 66).

Minimum Qualifications:

Required:  

• Experience: 1-2 years of experience in a financial services environment, or relevant internships. Previous experience in a sales support or administrative role is a plus.
• Licensing: Pursuit of relevant FINRA licenses (e.g., Series 7, Series 66).

Desired:

• Education: Bachelor’s degree in finance, business, economics, or a related field preferred.

Compensation and Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance

• 401k, With Matching Contributions

• Time Off Programs

• Health Savings Account (HSA)/Dependent Care

• Employee Banking

• Growth Opportunities

• Tuition Assistance

• Short-Term/Long-Term Disability Insurance

Learn more about our benefits here: https://www.fnbo.com/careers/benefits/.

To obtain compensation and benefit information related to this specific role, e-mail First National at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-20241174

Registration Requirement:

This position requires Financial Industry Regulatory Authority (FINRA) registration.  Qualification requirements include meeting applicable financial industry responsibility, regulatory requirements, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation, credit report and fingerprinting results.

Equity, Diversity, & Inclusion:

We are committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this,  we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact.  We strive to reflect the diversity of the communities we serve in the makeup of our workforce.

See the full Equity, Diversity, & Inclusion Statement here

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click here to download 'EEO is The Law' GINA Supplement

Northland is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

Northland follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days.  Job postings may come down prior to 5 calendar days based on volume of applicants.