University of Colorado Anschutz Medical Campus
Department: Peer Mentored Care Collaborative
Job Title: Operations Manager
Position #: 00829365 – Requisition #: 35659
Job Summary:
The Operations Manager for the Peer Mentored Care Collaborative (PMCC) will play a critical role in unifying and streamlining operations across multiple PMCC initiatives which include the ECHO Colorado and eConsult programs. This individual will oversee key operational staff, including those in marketing, grants management, and university operations, to ensure a cohesive and efficient workflow across all PMCC projects. By fostering collaboration and alignment across these areas, the Operations Manager will help bring structure, organization, and cohesion to the various PMCC teams and initiatives. This role focuses on enhancing day-to-day operational efficiency and supporting strategic initiatives that advance PMCC’s mission. The Operations Manager will manage project workflows through project management software, mentor staff on best practices, and develop standard operating procedures to ensure high-quality operations. They will play a leading role in promoting a culture of continuous improvement and cross-functional collaboration.
Additionally, this position requires a strong technical aptitude, as the Operations Manager will work closely with different units to implement and optimize databases and other technical systems to support operational success. Their ability to integrate these systems seamlessly will enable PMCC to scale its statewide healthcare initiatives effectively.
The ideal candidate brings a background in healthcare operations or related fields, with proven expertise in project management, technical systems integration, and the ability to navigate cross-functional team dynamics to support the scaling of statewide healthcare initiatives.
Key Responsibilities:
- Manage a diverse team and foster collaboration within the PMCC team to ensure seamless operations, alignment of goals, and effective resource utilization.
- Analyze current operational processes to identify inefficiencies and recommend improvements across PMCC to ensure coordination between the eConsult, ECHO, and university operations.
- Oversee and manage PMCC project management software to ensure seamless project coordination and tracking of deliverables across ECHO and eConsult teams.
- Collaborate with leadership to align operational improvements with PMCC’s strategic priorities and long-term goals.
- Identify, implement, and manage automation tools to enhance operational efficiency and streamline workflows.
Work Location:
Remote – this role is eligible to work remotely, but the employee must be in the United States.
Why Join Us:
Why work for the University?
We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including:
- Medical: Multiple plan options
- Dental: Multiple plan options
- Additional Insurance: Disability, Life, Vision
- Retirement 401(a) Plan: Employer contributes 10% of your gross pay
- Paid Time Off: Accruals over the year
- Vacation Days: 22/year (maximum accrual 352 hours)
- Sick Days: 15/year (unlimited maximum accrual)
- Holiday Days: 10/year
- Tuition Benefit: Employees have access to this benefit on all CU campuses
- ECO Pass: Reduced rate RTD Bus and light rail service
There are many additional perks & programs with the CU Advantage.
Diversity and Equity:
The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication, and understanding. We encourage applications from women, ethnically minoritized individuals, persons with disabilities, persons within the LGBTQ+ community, and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.
Qualifications:
Minimum Qualifications:
- A bachelor’s degree in business, business administration, finance, education, social sciences, healthcare administration, public administration, communications, and information systems, or a directly related field from an accredited institution.
- At least five (5) years of experience operating and/or managing remote healthcare services and programs.
A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year-for-year basis.
Applicants must meet minimum qualifications at the time of hire.
Preferred Qualifications:
- Demonstrated expertise in project management, with substantial experience overseeing large-scale operational rollouts in healthcare settings.
- Familiarity with academic medical campus healthcare operations.
- Advanced knowledge of telehealth and digital health platforms, including experience in integrating these technologies into existing healthcare and administrative infrastructures.
- Proven technical expertise in systems integration, with the ability to seamlessly coordinate and manage technical components across multiple programs to enhance operational efficiency and program synergy.
- Exceptional communication and interpersonal skills, with a demonstrated ability to build strong, collaborative partnerships across IT, clinical, operational, and administrative teams.
Knowledge, Skills, and Abilities:
- Ability to communicate effectively, both in writing and orally.
- Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
- Outstanding customer service skills.
- Demonstrated commitment and leadership ability to advance diversity and inclusion.
- Ability to work with internal and external partners to support the growth of the eConsult and ECHO programs.
How to Apply:
For full consideration, please submit the following document(s):
- A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position
- Curriculum vitae / Resume
- Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address
Questions should be directed to: Devin Miller, Devin.2.Miller@cuanschutz.edu
Screening of Applications Begins:
Immediately and continues until the position is filled. For best consideration, apply by December 31, 2024.
Anticipated Pay Range:
The starting salary range (
or hiring range) for this position has been established as
$75,643 to $96,217.
The above salary range (
or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.
Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.
Total Compensation Calculator: http://www.cu.edu/node/153125
ADA Statement:
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu .
Background Check Statement:
The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
Vaccination Statement:
CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.
University Staff
Job Category
Business Services
Primary Location
Remote
Department
U0001 -- Anschutz Med Campus or Denver
Schedule
Full-time
Posting Date
Dec 6, 2024
Unposting Date
Ongoing
Posting Contact Name
Devin Miller
Posting Contact Email
Devin.2.Miller@cuanschutz.edu
Position Number
00829365
