Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.
Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.
Who We Are
At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.
Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.
The opportunity
Responsibilities
We currently have an opportunity for a Claim Trade Credit Manager to join our Specialty Surety team based in our New York City, NY office on a hybrid schedule. As a Trade Credit Manager, you will be part of a top performing claims team serving all of North America under Intact Insurance. You will be responsible for both handling and managing, analyzing, responding to and resolving trade credit insurance claims. The team will depend on your expertise to ensure thoroughness in your file analysis, particularly with regard to coverage, liability, quantum and collection activities. Some of the Trade Credit Manager responsibilities include but are not limited to:
- Respond to and investigate trade credit insurance claims both by supervising others and handling large complex claims directly.
- Review coverage under the policy.
- Determine if all conditions precedent to coverage have been meet.
- Review and apply policy deductibles and co-insurance in order to determine amount of coverage available under the policy.
- Participate in bankruptcy process, submit proof of claim and work with trustee to resolve carrier’s claim.
- Work with underwriters and brokers to resolve pre-claim notices and other financial issues.
- Subrogate, collect and negotiate settlements with creditors for amounts paid to Insured.
- Manage all administrative aspects of claims files.
- Develop working relationships with underwriters and producers to successfully review and troubleshoot claims notices and review pre-claim financial issues.
- Work within the financial authority granted and seek approval for transactions in excess of one’s authority
- Record and communicate in a timely and effective manner all actions taken on a file to support the decision made.
- Manages assigned staff, including development, goal setting, skill assessment, staff selection, role alignment, and performance appraisals of staff. Provides frequent communication and measurement of goals. Oversees training and personal development programs within the group.
- Reports directly to the VP of Claims.
The expertise you bring
- Post-secondary degree in law, business administration, finance or accounting preferred.
- 5+ years of experience in Trade Credit.
- 3-5 years of supervisory/management experience.
- Bilingual proficiency in English and French is preferred.
Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires but your recruiter will share more specific compensation information with you during the hiring process. The typical base salary range for this position is: $115,000 – $153,000, based on the factors aforementioned. For candidates located in San Francisco, CA; Hoboken, NJ; and the New York City metro area, the base salary range is $134,000 -$157,000. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include:
- Comprehensive medical, dental and vision insurance with no waiting period
- Competitive paid time off programs
- 401(k) savings and annual contributions of up to 12% of annual salary
- Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits
Why choose Intact
We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.
Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.
Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance.
Check out our Glassdoor reviews to see why people love working for Intact!
Our promise to you
Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.
In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can:
- Shape the future: Help us lead an insurance transformation to better protect people, businesses and society.
- Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right.
- Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow.
About Intact
At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.
