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IP NMS Tech Support Intern

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Student in telecommunication or IT, Hands-on knowledge of VMware or Docker, Knowledge of IP standards and routing protocols, Fluency in English required.

Key responsabilities:

  • Support customers with NSP/NFMP issues
  • Document issues and solutions via Nokia tools
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Nokia XLarge https://www.nokia.com
10001 Employees
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Job description

Job Description

Position: IP NMS Tech Support Intern

Duration: 1 year

Come create the technology that helps the world act together

We are a B2B technology innovation leader pioneering the future where networks meet cloud.

At Nokia you will have a positive impact on people’s lives and help build the capabilities needed for a more productive, sustainable, and accessible world.

Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.

Education Recommendations: Student (8 or 9 Semester) in telecommunication, system, information technology or engineering.

How You Will Contribute And What You Will Learn

What you will learn and contribute to

As part of the team, you will:

  • Support our customer to solve NSP/NFMP reported issues / questions
    • Diagnose Problems reported
    • Neutralize issues applying alternative solutions / Work Around
    • Document issues reported and solutions offered into Nokia Tools
  • Support our team
    • Building labs or reproduce issues related on customers live networks
    • Help to research some topics that are new for the team
Key Skills And Experience

Education Recommendations: Student (8 or 9 Semester) in telecommunication, system, information technology or engineering.

What is Nokia Looking for from me:

  • Fluency in English is required.
  • Hands-on knowledge of VMware/Openstack/Container/docker/kubernetes.
  • Knowledge of bash, python, SQL, Java.
  • Knowledge of IP standard, routing protocols, OSI model, etc.
  • Knowledge of layer 2 data communication protocols (Ethernet, VLANs, etc.).
  • Knowledge on Routing protocols as BGP, OSPF, IS-IS and other routing protocols.
  • Usage of salesforce/JIRA is a plus.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Problem Solving

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