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Alphanumeric is leading life science and healthcare organizations toward a more efficient future - where patients and providers are met with personalized communication at every stage of their journey. Our teams are driven to improve and enhance interpersonal and patient experiences across industries. We provide more than call centers - we go beyond them to provide top-tier customer service, patient experience support, and HCP engagement that exceed expectations.
Alphanumeric is seeking a Pharmacovigilance Team Leader (100% remote) based in India for project-based contract work. This project is for one of the biggest pharmaceutical brands in the world.
Job Purpose
The key purpose of this role is to support Pharmacovigilance Operations “PV Ops”– ICSR Management.
Job Conditions
Start date: as soon as possible.
Type of contract: 12-month temporary contract (with possibility of extension).
Location: 100% remote in India.
Please notice that the leadership team is based in London.
Working shift: business hours in London - some flexibility is well appreciated thanks to the global nature of our company.
Competitive salary
Key Responsibilities
Contribute to all aspects of creation, maintenance, and archiving of written standards for ICSR Management Team.
Work across a complex matrix environment to drive high-quality documentation of all processes and procedures to comply with internal standards and external regulatory requirements; where problems or issues are identified, assist in facilitating investigation into root cause and create corrective/preventative actions (CAPAs).
Escalate identified problems or issues to the appropriate Management Personnel with PV Operations.
Generate new ideas and proposals for global implementation; contribute to advancement of PV Operations methodology and processes.
Work with third parties/vendors to assist in development and implementation of robust processes to support quality-driven organization and in agreement with ICSR Management Team written standards.
Support Scientists with enhancement of knowledge and skills for ICSR Management activities.
Acts as a global PV Operations Leader for process discussions, including queries on strategy/policy related decisions; authors or provides significant input into the development of written standards.
Generates new ideas and proposals for global implementation; contributes to advancement of ICSR management
Prioritize work and time management, in line with business needs.
Education Requirements
Degree in life sciences or medically related field or previous experience equating to educational requirements.
Job Related Experience
Process development and maintenance of written standards, e.g. SOPs, Work Instructions, Job Aids, How To Guides, etc.
Ability to map processes and author written standards.
Knowledge and experience with pharmacovigilance systems.
PV
Ops
Operaciones
Presentaciones regulatorias
CAPAs
Job Aids
Formación
Archiving
Control clínico
Required profile
Experience
Level of experience:Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.