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Digital Implementation Specialist II

Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 
Poland

Offer summary

Qualifications:

Bachelor's Degree in IT or equivalent experience, 3-5 years of experience supporting OBT implementation.

Key responsabilities:

  • Support pre-sales meetings as SME
  • Provide implementation coaching to OBT setup teams
CWT logo
CWT XLarge http://www.mycwt.com
10001 Employees
About CWT
CWT is a global business travel and meetings specialist, with whom companies and governments partner to keep their people connected, in traditional business locations and some of the most remote and inaccessible parts of the globe. A private company – owned through funds managed by a group of leading global financial institutions including Barings, MacKay Shields, and Monarch Alternative Capital – CWT provides its customers’ employees with innovative technology and an efficient, safe and sustainable travel experience.
See more CWT offers

Job description

Purpose Of The Role

Functions as the expert technical point of contact in global client implementations.

Main Responsibilities

  • Provides support on pre-sales meetings as SME; provides documented recommendations and summarizes as necessary
  • Build the OBT in line with customer expectations
  • Provide implementation coaching to OBT setup teams
  • Coordinate other technical resources on the project
  • Attend and lead OBT Technical workshop for each new implementation
  • Collaborate with Global Product Owners to provide local expert knowledge with input to product development; Attend supplier meetings
  • Provide regional CR & issue management
  • Performs product testing
  • Define and communicate standards and best practices in line with CWT requirements
  • Working knowledge of technical applications used by client implementation function

Qualifications

Experience & education:

Experience

  • Bachelor’s Degree in IT or equivalent experience
  • 3-5 year of experience supporting OBT implementation from front end to site setup

Knowledge, Skills And Abilities (KSAs)

  • Strong organization and time management skills
  • Ability to work within a multicultural environment
  • Strong presentation, interpersonal, and communications skills; able to present ideas and results clearly and effectively; able to influence client decision making; ability to communicate effectively with leadership
  • Strong working knowledge of technical applications used by client implementation function

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Technical SupportDevelopment TestingBusiness CommunicationProject CoordinationGood Clinical Practices (GCP)Standards OrganizationEmployee Coaching

Other Skills

  • Social Skills
  • Time Management
  • Presentations
Are you interested?

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