BICS is connecting the world by creating reliable and secure mobile experiences anytime, anywhere. We are a leading international communications enabler, one of the key global voice carriers and the leading provider of mobile data services worldwide.
Our solutions are essential for supporting the modern lifestyle of today’s device-hungry consumer – from global mobile connectivity, seamless roaming experiences, fraud prevention and authentication, to global messaging and the Internet of Things.
Headquarters in Brussels with a strong presence in Africa, Americas, Asia, Europe and Middle East. We have regional offices in Madrid, Dubai, and Singapore, a satellite office in Beijing and local representation in Bern, New Jersey, Miami, Montevideo, and Toronto.
Pioneering into the future of Next Generation communications. We have achieved a series of World’s Firsts successes with the launch of the first LTE Roaming relation or the first VoLTE International call between Europe and Asia, to name a few.
With a diverse and multicultural team of about 600 employees, we continuously strive to provide customers with the highest level of quality, reliability, and interoperability, enabling them to maximize their end-user value.
Task Description
You will be in charge of BICS sponsor roaming and roaming hub solutions and to ensure that BICS keeps and grows its established market leadership. We're looking to extend BICS' value proposition with innovative solutions to facilitate and enable roaming for the new mobile technologies, new use cases and new players in market.
The full product cycle will be your responsibility: manage the roadmap, drive the development of products and lead launch of these products, including the operational aspects.
- You develop and improve BICS' Mobility product portfolio by building a feature rich road map and delivering new product features and solutions.
- You reflect on build or buy strategy and develop product partnerships.
- You help the Go to Market Organization to achieve sales results and you develop thought leadership.
- You streamline and monitor the progress and prioritisation of development blocks in an agile way. You integrate customer specific requirements within the road maps.
- You define pricing framework and product positioning; you monitor competition, technology, and regulation to adapt the portfolio when necessary.
- You develop a vision and underlying business cases to constantly improve BICS’ USP’s and competitive position.
- You are responsible for the realization of the contribution margin by monitoring product revenues, gross margins, product operating costs, quality and operational KPI’s. You take actions when risks are identified.
- You provide training on the products throughout the organization, contribute to go-to-market plan of Enterprise Markets and provide product support to Sales and Partnerships teams.
- You organize product review meetings to capture feedbacks from the field.
- You devise and implement action plans with other departments to enhance product line value proposition, drive operational efficiency while improving customer satisfaction.
Your Profile
- You have a master’s degree in ICT and a minimum of 10 years of experience within the ICT and Telco.
- You have a deep understanding of the Roaming eco-system and ideally some knowledge about Private Network, SIM and 5G technologies.
- You have proven leadership skills and steer teams throughout the organisation
- You are results oriented and demonstrate a can-do attitude, you take full ownership of your products and their successful implementation.
- You can develop and communicate your strategy and vision for your product portfolio towards the entire organisation.
- You have a customer centric mind-set.
- You have excellent communication skills which allow you the collaborate with technical and sales teams.
- You have excellent market and technical knowledge on mobile connectivity and preferably on roaming.
- You worked in international environments.
- You are fluent in English, any other language is a plus.
Please bear in mind the position is offered on a permanent contract (CDI). An on-site presence is required in Brussels, 2/3 days per week. Thank you!
Why BICS?
- We are international, diverse, and inclusive: You will be part of a very diverse and international team. The BICS team counts around 55 different nationalities. Get to know about other cultures while interacting with your colleagues globally.
- Our company culture is strong: You will be working in a dynamic environment where we encourage our people to embrace a Growth Mindset and empower them daily to bring new ideas, experiment and collaborate towards efficient innovation.
- We invest in our people: From talent programs and mentorship possibilities to Learning and Development channels, but also a strong emphasis on internal mobility, we foster an environment where upskilling, career coaching and leadership development will help you maximize your potential.
- Remote and flexible working are part of our DNA: We believe in the power of flexibility and autonomy. Our people make their own work arrangements, they generally come to the office 2 days a week and are free to work from home the rest. We also allow our employees to work 10 working days a year from their travel destination.
Our list of benefits is exhaustive: Because we know the offer makes a difference, our salary package is more than attractive:
- A competitive base salary and short-term incentives (a yearly bonus linked to individual and company performance)
- Comprehensive insurances including hospitalization insurance, outpatient care insurance, life insurance, disability insurance and travel insurance, fully funded by BICS
- A supplementary pension plan, fully funded by BICS
- A flexible mobility package including a company car or car allowance, a mobility budget for flexible commuting including a fuel card, bike lease options, etc
- A telco offer including free internet at home, budget for a mobile phone, a monthly phone plan and many discounts on the Proximus products catalog
- Additional benefits such as meal and eco vouchers, 32 vacation days, corporate discounts through Benefits@Work,…
- Wellbeing at work: yoga and pilates classes, corporate events, etc.
Get a flavour of our company culture by looking at our diversity video :
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