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Customer Support Specialist (Slovenian & English)

Remote:

Full Remote

Salary:

36 - 22K yearly

Work from:

Romania, European Union

Offer summary

Qualifications:

Fluent in Slovenian (C1/native), B2 in English, EU citizen or residence card holder, Exceptional customer service focus.

Key responsabilities:

Deliver outstanding customer support
Resolve inquiries via email, chat, phone

C B Talents global

2 - 10 Employees

See more C B Talents global offers

Job description

Join a Global Leader in Customer Experience and Unlock an Exciting Career Opportunity!

Are you passionate about delivering exceptional customer experiences? Fluent in Slovenian (C1/native) and English (B2)? If yes, this is your chance to work with a leading consumer electronics project in a role that combines professional growth, exciting perks, and the flexibility to work remotely!

Location

Romania (Work from home within Romania's territory)
Flexibility to work from Slovenia: After 6 months, you may return and work from Slovenia for up to 5.6 months with Project Manager approval, before returning to Romania.

Key Details

Position: Customer Support Specialist (Slovenian)
Starting Dates:

16th December 2024
20th January 2025

Salary:

9,000 RON Gross (:1,800 EUR Gross/month)
Signing Bonus: 2,000 EUR Gross (paid over 12 months: 500/300/300/100/100/100/100/100/100/100/100/100 EUR)
Performance Bonuses:

Up to 200 EUR Gross after 3 months
Up to 300 EUR Gross after 12 months
Up to 400 EUR Gross after 24 months

Relocation & Benefits

Relocation Support:

Fully covered transportation from your current location (plane, bus, or train).
Accommodation options:

3 months in company accommodations (if relocating to Cluj-Napoca) OR
Rent allowance of 500 EUR/month for 6 months (any location in Romania).

Meal Tickets: 30 RON/day (equivalent to :120 EUR/month for 20 working days).
Medical Subscription: Starting from your 2nd month of employment.

Your Role

Deliver outstanding customer support for a leading consumer electronics brand.
Resolve inquiries efficiently and professionally via multiple channels (email, chat, phone).
Collaborate with team members and escalate issues when necessary.
Act as the voice of the customer, ensuring satisfaction and loyalty.

Selection Process

Application Submission
Validation
First Interview
Final Interview
Job Offer
Hired

Requirements

Languages: Slovenian (C1/native) & English (B2).
Documentation:

EU citizens or EU residence card holders.

Why Join Us?

Flexibility: Work remotely from Romania with the potential to work from Slovenia temporarily.
Competitive Compensation: Attractive salary with performance-based growth.
Comprehensive Support: Relocation, accommodation, meal tickets, medical subscription, and more.
Career Growth: Join a global leader in customer experience with ample opportunities to develop and advance.

Ready to take your career to the next level? Apply today and become part of a dynamic, inclusive, and thriving team!