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Business Development Manager - US

fully flexible

Remote:

Full Remote

Contract:

Full time

Work from:

United States

Offer summary

Qualifications:

Minimum of two years in sales or project management., Strong organizational and problem-solving skills., Excellent oral and written communication skills., Familiarity with current technology and web applications..

Key responsabilities:

Develop new client leads and close business.
Maintain relationships with current and prospective clients.

Lion People Global SME https://lionpeopleglobal.com/

11 - 50 Employees

See more Lion People Global offers

Job description

This is a remote position.

Position Summary

This position is responsible for building long-term, mutually beneficial relationships with prospective and current clients. The incumbent is expected to exercise initiative, discretion and independent judgment in the administration and management of each client relationship, and will serve as the primary point of contact for the client. The Business Development Manager ("BDM") position is critical to the overall success of the company.

The BDM will be expected to develop new client leads in addition to those provided by the company. Once a lead has been identified, it will be up to the BDM to devise and execute a strategy for securing an agreement to provide translation, localization and other related solutions. The BDM will operate under limited supervision and will have considerable latitude in all dealings with both current and perspective clients, including decisions as to who to call, when to call, and what to say. Prepared scripts are not utilized. The BDM is required to grasp the realities of the marketplace, negotiate with client representatives, and structure deals that result in revenues and profits for Our Client.

Beginning with the estimate process, the incumbent is responsible for collecting and analyzing all estimating materials. After a project becomes active, the BDM remains the main client advocate and works with the assigned Project Manager to ensure that the client's expectations are met or exceeded. It is essential for the BDM to adhere to Our Client’s policies and procedures; and to build, develop, and nurture relationships with the client and in-house staff to ensure that their requirements are met, and that projects deliver on time, within budget, and to acceptable standards. Good communication abilities are needed to deal with the large number of concurrent activities and people who are involved in servicing the client.

Requirements

Primary Duties

• Actively hunt and close new business that results in new, incremental revenue

• Sell Our Client's full suite of language solutions to both new and current clients.

• Identify new client leads and or business opportunities.

• Achieve assigned revenue quota.

• Develop and execute strategies to provide translation and localization solutions to current and prospective clients.

• Represent Our Client and promote sales to current and prospective clients.

• Build strong personal relationship with current and prospective clients.

• Structure agreements for translation and localization solutions, negotiate with client representatives, and advise management about strategies to secure new business.

• Obtain management approval of all proposals and estimates before submitting them to the client.

• Provide clients with relevant information about the company, solutions provided, pricing structure, production processes, project management, and customer service.

• Maintain close contact with the client whenever an issue arises to ensure proper resolution.

• Involve Project Managers and/or production resources to support the client when needed.

• Participate in and or deliver presentations to current and prospective clients.

• Ensure adherence with procedures and processes.

• Provide management with feedback and recommendations on necessary changes to streamline and or improve the company's processes, procedures, and solutions.

• Provide help and mentoring to Project Managers.

• Gather all data needed for job estimates and provide information on projects to the estimate team; work with in-house teams to meet client needs in a complex, relationship-selling environment.

• Maintain communication with active clients and prospects as necessary.

• Work with assigned/prospective Project Managers to develop a schedule for projects and assure adequate communication lines are used during projects.

• Maintain and update key business systems, such as Attask and SF.com with required project related information and all relevant client communications.

• Represent Our Client at trade shows, expositions, and conferences when necessary.

• Conduct visits to current and prospective clients.

• Contribute to the Process and Quality Improvement Initiatives by participating on cross-functional teams.

• Use linguistic knowledge to support projects where appropriate.

• Perform other duties as needed or assigned to support co-workers, the Division President, other members of the Management Team, and Executive Team members.

• Improve, on a continuous basis, professional skills and industry knowledge.

Required Knowledge, Skills & Abilities

Excellent oral and written communication skills and commercial awareness. Team player, mature, and professional. Excellent work ethics, work habits, and ability to maintain confidential and proprietary information. Desire to represent Our Client in obtaining and negotiating new contracts.

Creative thinker who takes the initiative to get tasks completed. Investigates new ways of accomplishing

goals. Strong organizational, project coordination, problem-solving, and client-servicing skills. Familiarity with current technology, Windows applications, and web technology. Able to handle stress and excel in a fast-paced working environment. A minimum of two years’ experience in sales or project management related activities is required