Business Development Manager

Our co-founders started Zip in 2020 to address this seemingly intractable problem with a purpose-built platform that provides a simple, consumer-grade user experience. Within just a few short years, Zip created the procurement orchestration category and developed the leading solution in this $50B+ TAM space. Today, leading companies like Instacart, Anthropic, Sephora, Discover, Reddit, and Lyft rely on Zip to manage billions of dollars in spend.

We're a fast-growing team that helped scale category-defining companies like Airbnb, Meta, Salesforce, Databricks, Ramp, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Your Role

Zip is looking for a creative and driven Manager for our Business Development Team in Toronto. This leader will build and manage teams that are responsible for generating outbound interest and qualifying interest for our go-to-market teams. This is an in-office role.

As a Manager of our Business Development (BDR) Team, you will be responsible for the productivity and career development of a team of Business Development Representatives (BDRs). Our BDRs conduct cold outreach to generate interest in Zip and this role will provide the BDRs with strategic guidance on how to qualify and sell Zip to prospects. You will partner closely with the Director of Business Development and the Sales Leadership Team to collaborate on account strategies while consistently achieving monthly quotas at the team level.

Since this role will make a large impact on our team, we’re looking for someone with proven success in past sales leadership roles, including achieving/exceeding individual and team quotas consistently, hiring and mentoring exceptional BDRs, experience with tech sales, and an understanding of the value of strong customer relationships within a sales process. Applicants should have a growth mindset and be excited to work collaboratively across the revenue organization.

If you have a proactive customer-first mentality with the passion to demonstrate Zip’s commitment to our merchants, are committed to our values, want to lead and mentor best-in-class sales teams while executing at a high level, we’d love to talk to you!

Qualifications

• Must have prior experience being a successful BDR for 1+ year

• Must have previous people management experience for 2+ years

• Must have previous experience managing across different segments and geographies

• Must have experience being part of a scaling BDR team

• Must have experience managing BDRs at different levels of experience and have a proven track record of successfully mentoring BDRs to become AEs

• A genuine motivation to help facilitate the career growth of others both personally and professionally

• A consistent track record of exceeding sales goals as an individual contributor and manager 

• Hands on approach to learning and coaching others

• Deep knowledge of Sales Engagement Platforms like Outreach.io and Salesloft

• Experience in developing and implementing strategic process and enablement materials to increase team efficiencies 

• Deep understanding of Outbound Sales Development, including email copywriting, cold calling, objection handling, and qualifying

• Experience working closely with cross-functional partners, including enablement, ops, marketing

• Demonstrated data driven approach to problem solving and coaching

• Knowledge of the procurement, finance and/or accounting space

• Excellent written and verbal communication skills with paramount focus on detail 

• An ability to celebrate change and embrace accountability

• Able and wanting to work in our Toronto office daily 

Nice to Haves

• Tech experience or proven success in a fast-paced environment

• Experience scaling team in tech startups

• Experience creating and fostering an exciting sales team culture 

• Technical expertise and ability to acquire knowledge of new products and be able to articulate the value in an outbound prospecting motion 

• Adaptable mindset to manage through change and help others learn to do the same

• Hands on experience with Salesforce, Outreach, ZoomInfo, Gong, and/or SalesNavigator

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Health, vision & dental coverage

• 🍽️ Catered lunches & dinners for TO employees

• 🚠 Team building events & happy hours

• 🌴 Flexible PTO

• 💻 Apple equipment plus home office budget

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!