Learning & Development Specialist (Virtual Healthcare)

If you got into healthcare to make a difference, you’re in the right place.  We’re looking for a values-driven, mission-focused, dynamic Learning & Development Specialist who is passionate about working with seniors (and their families), especially those navigating mental and behavioral health challenges. Someone who is searching for a workplace and culture that is as committed to them, as they are to their patients.  If that’s you, read on!

What’s Rippl?

At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring mental healthcare to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action. 

We’re reimagining what it feels like to experience a mental health challenge as a senior.  By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around mental and behavioral healthcare, both for seniors and their families and caregivers.  Helping them stay healthier, at home longer, and out of the ER.

Our Core Values 

At Rippl, we live and breathe a set of shared, core values that help us build the best team, guide how we work together, and best serve our patients, families and caregivers. 

If not Us, then Who?  Seniors need better mental health care NOW.   Our mission is urgent.  And, we’ve got the perfect team to take this on.  

Mission is our Middle Name  There is no more noble mission than caring for seniors with mental health challenges. We’ve set out to make a giant, lasting, transformational impact. 

Clinician Obsession  Our team members are our focus, our obsession. We listen and learn from, and with, our clinicians to find the right answers. When we care obsessively for our clinicians, our patients and families will get the care they deserve.

Moving Mountains  We see what we’re doing as a movement–a movement focused on solving one of the most important, most urgent challenges in healthcare for a really special group of people. 

Raising the bar, for everyone We are leveraging world class expertise to define a new standard of care. Partnering with the country’s leading academic institutions and geriatric clinicians, we are bringing clinical excellence to our seniors.

Join the movement 

We’re looking to find other changemakers who are ready to join our movement. Who believe serving seniors is their calling, their reason for jumping out of bed every day. Our ambition is to create a nirvana workplace for this tribe! And, most importantly, help them make a giant difference in the lives of their patients. Because, “if not us, then who?” 

The Role:

The Learning and Development (L&D) Specialist will play a key role in helping Rippl launch and maintain its programs while supporting the teams that work directly with patients. This role will be responsible for course creation and content development, as well as ensuring new team members are effectively onboarded, and supporting the continuous development of existing teams to meet performance standards. 

Essential Functions: 

• Manage the Learning Management System (LMS), including creating and updating courses using course authoring tools.
• Develop and manage training resources that align with Rippl's values and the changing needs of the business.
• Lead the development and implementation of comprehensive onboarding programs for new hires within patient-facing roles.
• Create and deliver training programs that incorporate a variety of learning methodologies, including blended learning, gamification strategies, and interactive content.
• Facilitate training sessions for both new employees and ongoing development for current staff.
• Assist in change management processes, ensuring smooth transitions when introducing new systems, tools, or processes to patient-facing teams.
• Provide training and performance management support to teams as needed, focusing on continuous improvement and alignment with organizational goals.
• Develop and maintain educational resources, such as job aids and reference materials, to support ongoing training and development initiatives.
• Ensure that training materials are up-to-date, relevant, and easily accessible for all teams.
• Collaborate with managers to identify performance gaps and develop targeted training solutions.
• Facilitate team-building activities and workshops to enhance collaboration and communication across departments.

Qualifications:

• Bachelor's degree in healthcare related field preferred or equivalent experience.
• 2-4 years of experience in organizational development working with clinical teams within a healthcare startup or similar dynamic environment.
• Strong experience with systems training, including Electronic Health Records (EHR) systems.
• Experience implementing Learning Management Systems (LMS) and designing/building curriculum (we use Articulate!). 
• Strong understanding of adult learning principles and experience applying them in training development.
• Skilled in the design and delivery of blended learning, eLearning, and classroom-based learning.
• Highly organized, with the ability to manage multiple projects and training initiatives simultaneously.
• Excellent attention to detail and ability to meet deadlines.
• Ability to clearly convey complex concepts to a wide range of learners.
• Ability to adapt in a fast-paced, changing environment with a focus on continuous improvement.

What’s in it for you 

• Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility 
• Fast growth company with opportunities to take on more responsibility or develop into new roles
• Flexible work environment and the opportunity to work from home
• Competitive compensation 
• 401(k) plan with a healthy match 
• Medical, Dental and Vision coverage for you and your family 
• Life insurance and Disability
• Well-being and Remote Work stipend
• Generous Paid Time Off 

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Role: Range is $60,000 - $82,000, depending on experience

We are going to make some very big waves starting with a small Rippl - come join us!