Professional Account Manager, Vision Care

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Professional Account Manager, you will have the opportunity to join Alcon’s high-performing and highly successful sales team, with a focus on Alcon’s innovative Vision Care products. You will be trusted to consult with ECPs to generate demand and consideration for Alcon products/services through B2B and B2B2C business discussions, use of scientific materials, and execution of marketing promotions. In this role, a typical day will include:

• Opportunity Identification, Planning, and Prioritization: develop structured territory plans using sales data, market insights, and collaboration with, cross-functional partners, teammates, and leadership to target key customers
• Selling: use a consultative sales approach to align Alcon products and solutions with customer needs and contact lens/DEOH growth goals. Provide product and technical consultation, while promoting Vision Care/Dry Eye Ocular Health (DEOH) products.
• Conferences/CE:  work individually or collaborate with teammates to drive customer engagement at regional/local conferences , and CE events that you will conduct/manage in the territory/region.
• Execution: Execute strategic territory/account/customer business plans with support from cross-functional partners, marketing and direction from the business.  Use your plan to create and adhere to daily call schedules that will ensure timely and continuous follow ups with customers to drive plan success, maximize sales and enhance patient benefits.
• Customer Relations: Network and support customers in calls, at conventions and at educational events. Develop and maintain customer relationships by responding to customer requests quickly, and other customer-focused matters within a timely manner.
• Administration: complete administrative tasks in a timely manner, including expense reports, call reporting and customer-focused asks from the business.
• Development: contribute to area sales and marketing opportunities. Work with manager and cross-functional partners and to manage your professional development both for in-role development and for succession planning.

WHAT YOU'LL BRING TO ALCON:

• Bachelor’s Degree, or equivalent college diploma
• Minimum 1-5 years sales experience; experience selling in Optical field preferred
• Advanced written and verbal communication skills in English.
• Strong overall business understanding with proven analytical ability, organizational, and negotiating skills
• Strong business experience in Health Sciences, preferably optometric arena.
• Experience in Business to Business selling environment preferred.
• Strong relationship-building skills, leadership skills, marketing skills, financial understanding.
• Computer literacy in MS Office environment and experience with a computerized sales administration system
• This role includes extensive time in the field with customers - and monthly overnight travel within region.  Overnight travel for sales meetings and conferences also required.
• Candidate should reside in or closely surrounding the Kitchener/Waterloo area of Ontario, Canada. 

HOW YOU CAN THRIVE AT ALCON:

• Join Alcon’s mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives
• Grow your career in a highly collaborative and diverse environment
• Alcon provides robust benefits package including health, life, retirement, paid time off, and much more!

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