Senior Account Executive (B2B SaaS)

Location: USA/Canada (based in the East or Central), remotely.

Form of employment: B2B contract (self-employed) or contract of employment.

We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform empowering businesses of all sizes to grow their sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool.

Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

Here are a few facts about us:

• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024. We currently rate at 4.7/5 in Shopify and G2.

• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population,

• The new Tidio AI feature (Lyro) - answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! 🚀🤖

• We currently hire over 170 fantastic people.

• In 2022, we secured $25 mln in a Series B Investment round (check 👉TechCrunch’s article)

• In June 2023, our monthly MRR exceeded $1M.

Would you like to see what working with us looks like? Check out our #GrowWithTidio video👇

We are looking for a Senior Account Executive to join our international team, which currently includes both Inbound and Outbound professionals: SDRs, AEs, and a Sales Operations Manager. In this role, you will have the opportunity to significantly contribute to shaping our sales processes and sharing your expertise with team members. We are looking for someone with a pioneering spirit who excels in outbound sales and has a proven track record in the Midmarket & Enterprise sector.  

By joining us, you will play a crucial role in driving our global expansion and influencing the future of our sales initiatives. If you have a passion for sales and a knack for innovation, we encourage you to apply and become a key part of our growth journey.

As a B2B SaaS Senior Account Executive, you will:

• identify and pursue new business opportunities through outbound sales efforts

• close deals with a focus on the net revenue added each month

• be involved in creating processes, playbooks, and best practices for our outbound efforts

• serve core clients of Tidio with a focus on North America but also Europe or Latam

• manage upsells in collaboration with the customer success managers

• create relationships with our top clients and new sign-ups

• create impactful email and outreach campaigns for your book of business