Compliance Specialist, Card Brand

Compliance Specialist, Card Brand

North - Remote

Let’s go North, together. 

Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.

The Compliance Specialist, Card Brand role will focus on executing compliance requirements related to ensuring adherence with card brand rules for both merchants and third party partners.

What you'll do:

• Monitor and review third party and merchant activity which contradicts North policy and card brand rules.
• Through day-to-day execution, identify potential gaps and third party non-compliance, including merchant and agent non-compliance.
• Day-to-day execution of oversight of direct agents under North entities, including:
  • URL monitoring and reviews.
  • Registration maintenance relating to DBAs, sponsor banks, and card brands.
  • Monitoring of DBA entities for activities that impact compliance.
• Issues management through to remediation.
• Preparation of monthly and ad hoc reporting.
• Direct engagement with business lines regarding DBAs.
• Support assessment of requirements, including documentary evidence and reporting.
• Identify any exceptions to process, exercising sound judgment and subject matter knowledge, consulting with leader to define approach and documentation requirements.
• Support development of new policy, program and process requirements, including documentation, training and execution.
• Review, investigate and respond to compliance related inquiries.
• Performs other duties as assigned.

What we need from you:

• Bachelor’s Degree or equivalent work experience.
• Minimum three (3) years experience with card brand compliance .
• Minimum two (2) years of financial services/technology experience as it relates to merchant credit card payment processing (e.g. Gateways, POS).
• Ability to execute processes  – repeatability, reliability, and reportability.
• Excellent interpersonal skills with the ability to think and communicate creatively, thoughtfully, and on your feet with diverse technical and non-technical groups, spanning all organizational levels.
• Ability to explain processes and procedures.
• Excellent verbal and communication skills.
• Strong analytical and problem solving skills.
• Display professional judgment and teamwork.
• Detail oriented and organizational skills.
• Ability to work independently as well as in a team environment, including multi-level staff and external partners.
• Ability to track multiple initiatives and meet deadlines; able to prioritize effectively.

How to stand out:

• Certified Payment Card Industry Professional (PCIP) and/or Certified Payments Professional (ETA-CPP) preferred.
• Proven ability to work collaboratively with internal and external cross-functional teams to drive programs and/or products.
• At least one year monitoring and detecting compliance issues in process and/or requirements in area of specialty, and remediation..

What we offer:

• Medical, Dental, & Vision Coverage

• Flexible Paid Time Off

• 401(k) + Match

• Mental Health Support & Well-Being Program

• Paid Maternity & Paternity Leave

• Education Assistance

• Company-funded Lifestyle Spending Account

Salary Range: $40,000-$60,000 

Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

Please note: North is a US based company and no sponsorship is available for this position at this time.

Who we are:

North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.

Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling. 

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

To learn more about North, and our family of companies, visit our website: north.com