Career Opportunities: Director of Sales & Customer Success, Healthcare NAM (34063)

An Amazing Career Opportunity for a Director of Sales & Customer Success, Healthcare NAM!! 

Location: District of Columbia, Fort Lauderdale or Remote

Job ID: 34063

We are seeking an experienced strategic Healthcare Sales Director to lead our RTLS (Real-Time Location Services) healthcare technology Sales organization, with a focus on clinical workflow optimization, patient care and operations enhancement and optimization through RTLS solutions. This strategic leadership role combines healthcare industry expertise with sales leadership and management excellence to drive organizational growth and market penetration in the healthcare safety and security sector. This leader will drive the adoption of technology that directly impacts patient care quality, clinical workflow efficiency, operational and clinical outcomes across multiple care setting. 

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

Identification Technologies (IDT):

IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services.

HID’s Identification Technologies powers the trusted identities of the world’s people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately across virtually any IoT application.

As our Director of Sales & Customer Success, Healthcare NAM, you’ll support HID’s success by: 

• Driving healthcare RTLS sales through leadership of a high-performing sales team that can demonstrate measurable solution impact.
• Creating value propositions that align and resonate with clinical and operational stakeholders.
• Developing and executing sales initiatives aligned with healthcare organization needs and strategic plan.
• Achieving team revenue targets while maintaining strong customer relationships across healthcare systems.
• Identifying and pursuing opportunities within the US healthcare market.
• Creating and maintaining relationships with key healthcare system decision-makers, including C-suite executives.
• Creating competitive differentiation strategies, thought leadership, sales playbook development and training.
• Leading, developing, and mentoring a high-performing healthcare sales team.
• Establishing and monitoring with VP of Sales healthcare-specific KPIs and sales metrics.
• Driving team performance through effective coaching and leadership.
• Analyzing and evaluating sales team member results on a monthly and quarterly basis, taking immediate corrective action where and when necessary.
• Planning and directing the hiring and training of new Sales Team members.
• Preparing sales forecasts and projections.
• Assisting internal teams in handling and resolving customer issues.
• Serving as one of the faces of the organization to internal and external partners.

Your Experience and Background include:  

• Master’s degree in healthcare or MBA preferred
• 10+ Years sales leadership experience
• Proven leadership experience with the ability to manage, coach and inspire teams to achieve goals.
• Strong understanding of sales techniques, lead generation, and closing deals.
• Excellent verbal and written communication skills, demonstrating high emotional intelligence in all interactions and engagements to enhance trust and partnership for sales and sales team success.
• Comfortable using relevant business development tools, CRM systems, and technology platforms.
• Excellent knowledge of and experience in healthcare industry in US

• Excellent mentoring, coaching and people management skills

• Market related salary plus commission based on sales team performance
• Travel within North America up to 20%
• Possess a valid Driver’s license & passport

What we can offer you:

• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• Competitive salary and rewards package
• To be a part of a high-growth multinational organization that is pioneering the hardware, software and services that allow people to navigate the physical and digital worlds with confidence

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At HID, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

The base salary in the United States is $103,500 to $116,157. The OTE is up to $193,595.

This opportunity may be open to flexible working arrangements.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
 
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 61,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal