Senior Product Designer (Mobile)

How will you help us make an impact? 👩‍💻👨‍💻

Clariti is seeking a talented and experienced Senior Product Designer to lead the design of an innovative experience that empowers local governments to serve citizens efficiently . This role is key to support delivering solutions that are user-centric, efficient, and intuitive building and planning related field inspections for the largest cities in North America. You will join an empowered team responsible for the successful discovery, design, and delivery of a mobile application that delights our customers and aligns with our business goals. In this highly collaborative role, you will work closely with engineering, product management, customer experience, and sales teams to guide the product lifecycle from ideation to launch and beyond.​​  The successful candidate will report to the Vice-President, Product & Design.

The ideal candidate will have proven experience designing high quality solutions that delight customers, be a continuous learner, and have excellent communication skills. This position is for those that are passionate about solving problems from a place of deep customer empathy, insights, and are driven to make a significant impact as we create the best software for citizens and government employees around North America.

This individual has developed and managed a cohesive design system that ensures consistency across the platform.

As a Senior Digital Designer at Clariti, you’ll get to focus on:

User-Centeric Product Design

• Create intuitive, visually appealing, and mobile efficient end-to-end user flows, wireframes, information architecture, and prototypes ensuring every touchpoint between government staff and citizens are seamless and delightful. 
• Develop a cohesive design system that ensures consistency across newly developed experiences
• Ensure the app’s design meets accessibility standards
• Research and stay up-to-date on advancements in design patterns

Market Discovery & Validation: 

• Conduct discovery to understand the needs and paint points citizens and government staff alike
• Develop a deep understanding of customer needs through empathy and insights, ensuring our products deliver significant value and delight users.
• Contribute and evaluate new concepts for future roadmaps performing discovery, experimentation, and validation to bring impactful new capabilities and enhancements to market.
• Collaborate with Product team to translate user insights into requirements
• Validate the solutions we ideate will deliver value and be user friendly mitigating delivery risk. 

Product Innovation: 

• Analyze market landscape and enabling technology (e.g. AI/LLMs) to identify opportunities for innovation
• Balance delivering a design strategy with tactical execution to deliver solutions that provide immediate customer value and are aligned towards achieving a long term vision.

Cross-Functional Collaboration: 

• Partner with engineering, product, design, marketing, CX, and sales teams to foster a collaborative environment that promotes innovative solutions through iteration.

Stakeholder Engagement: 

• Present designs/prototypes, progress, rationale to both technical and non-technical audiences including senior management and other key stakeholders 

UX Best Practices and Continuous Improvement: 

• Help define and champion UX processes to streamline efficiency and collaboration. 
• Define and drive key metrics to measure success and identify actionable areas for improvement, creating a data-driven framework for informed decision-making.

What do you bring to the team? 🧠

• 5+ Years of product and interaction design experience with a portfolio of delivering impactful, user-centered solutions, strong focus on mobile applications, ideally in an enterprise SaaS environment. 
• Proficiency in designing for both iOS and Android platforms with their respective guidelines (iOS - human interface and Android - material)
• Familiarity with cohesive design systems that ensures consistency across the platform.
• Strong team collaboration skills including active listening, continuous learning, and driving & delivering results
• Excellent communication and interpersonal skills with the ability to present confidently to any audience
• Ability to lead user research, usability testing, and alignment conversations
• Experience with market research and validation tools/techniques
• A strategic, analytical thinker that breaks down larger, complex problems into smaller, actionable user focused solutions
• Continuous learner who is dedicated to solving problems from a place of deep customer empathy
• Self motivated, results oriented, and can execute effectively with a strong sense of ownership, acting with urgency, and accountability 
• Adaptable and able to thrive in a fast paced, dynamic environment. Able to bring clarity in ambiguous environments
• Proficient with agile development methodologies and tools (i.e. Jira, Confluence, Notion); design/prototyping tools (e.g. Figma, Sketch, etc.)

Bonus Points 🎉

• Experience designing government or enterprise single page web application experiences
• Experience navigating stakeholder management in a remote environment is a plus
• Understanding of GIS and mapping technologies in mobile applications
• Familiarity and thrive in an empowered product team environment 

What’s in it for you? 🫵

We invest in and empower our team members with competitive compensation packages, well deserved time off and benefits to keep you and your family healthy! *

💰 The base salary range for this role is expected to be between $90-130k based on the candidate’s skills, experience, and qualifications while considering internal pay equity and our broader pay philosophy. 💰

If you have questions about compensation as we move through the process, we’re happy to discuss further.

*Benefits depend on employment type (full-time, part-time, contract, etc).