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Consultant, Techno Functional Support-ITO085817

fully flexible
Remote: 
Full Remote
Contract: 
Salary: 
125 - 125K yearly
Work from: 

Offer summary

Qualifications:

B.E./B. Tech/MCA or equivalent, Experience as a Techno Functional consultant, Knowledge of tools like GIT, HTML, CSS, Strong communication and customer focus.

Key responsabilities:

  • Production support and issue resolution
  • Collaborate with ERP systems when needed
Genpact logo
Genpact XLarge http://www.genpact.com
10001 Employees
HQ: New York
See more Genpact offers

Job description

Ge npact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowled ge , digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Consultant , Techno Functional Support

In this role, you would be primary responsible for supporting and enhancing a few of the following tools – ABAP(SAP) requirement , OneSource Tax-One , Master safe DFE-Finance-VN

Responsibilities

  • Production support.
  • Need to take transition from existing team.
  • Address/Resolve user's issues raised via ServiceNow ticket within the stipulated time/SLA.
  • Follow the defined processes.
  • Collaborate with ERP (inbound/outbound) as needed to resolve issues.
  • Prepare, Participate in status report/meetings.
  • May need after hours support in case of critical issues ( very rare )
  • In ge neral, no travel is expected as part of the job.
  • Remote location-based work is acceptable.
  • Open to learn new tools, skills as needed on the job by leveraging their experience, expertise .

Qualifications we seek in you!

Minimum Q Ualifications / Skills

  • B.E./ B. Tech/ MCA or equivalent

Preferred Q Ualifications / Skills

  • E xperience as a Techno Functional consultant in any or a few of the following tools – TCI, Planexware , FCE custom code, DBNET, Buzone , Edwin SAAS.
  • Experience with GIT and windows form.
  • Experience with html, CSS, JavaScript, jQuery, LINQUE.
  • Ability to communicate, friendly and cultural behavior during customer contact and should have strong customer focus.
  • Strong written and verbal communication skills
  • Flexible to work in shifts on rotation basis.
  • Willingness and ability to multi-task.
  • Willingness to learn the Product/Platform and associated technologies.
  • Should be able to handle client call , mana ge & mentor team.
  • Ability to be learn and apply new processes and tools.
  • Technical understanding of products/services and/or ecosystem being supported.

Ge npact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, a ge , national origin, citizenship status, marital status, military/veteran status, ge netic information, sexual orientation, ge nder identity, physical or mental disability or any other characteristic protected by applicable laws. Ge npact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Ge t to know us at ge npact.com and on LinkedIn , X , YouTube , and Facebook .

Furthermore, please do note that Ge npact does not char ge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training .

Job

Consultant

Primary Location

India-Hyderabad

Schedule

Full-time

Education Level

Bachelor's / Graduation / Equivalent

Job Posting

Nov 22, 2024, 12:28:47 PM

Unposting Date

Dec 22, 2024, 6:29:00 PM

Master Skills List

Consulting

Job Category

Full Time

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Multitasking
  • Team Management
  • Physical Flexibility

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